Weston Kia - Service Center

I have used Westin GMC for years when servicing my GM vehicles. This is my preferred dealership and have always been treated respectfully and provided a trustworthy level of service. vehicles. This is my preferred dealership and have always been treated respectfully and provided a trustworthy level of service. More

When I arrived to the service department, professional and courteous. Area very clean and organized. I enjoyed working with the service representative. Compared to other places I have been I felt my satis and courteous. Area very clean and organized. I enjoyed working with the service representative. Compared to other places I have been I felt my satisfaction was very important. More

I’ve purchased 3 cars from Weston Kia but will not return. My service department experiences have been really disappointing. I took my car to Weston Kia for an oil change Saturday. I had a coupon for return. My service department experiences have been really disappointing. I took my car to Weston Kia for an oil change Saturday. I had a coupon for $25 for the service. A woman from customer service came to the waiting area and called Carrie. I started to get up and she went to another woman so I thought I misheard her. The customer service woman told the customer she needed a cabin filter and the customer approved the service. A little while later they call the customer back to pay. A few minutes later and the customer is sitting in the waiting area again. The customer service woman comes out again and calls me by my first and last name. I go to pay and she tells me it’s $100. I asked why and she said it was for the cabin filter. I told her I didn’t approve a cabin filter and she said there was a miscommunication. I told her there wasn’t communication and I wasn’t paying for it. She ended up only charging me $25. If they had been honest, I would have paid for it but they weren’t. I was just expected to pay for something I didn’t approve. More

I decided to wait while my Niro received periodic service. I appreciated the space provided for social distancing in the waiting area. The person who checked me in also kept me appraised of how the s service. I appreciated the space provided for social distancing in the waiting area. The person who checked me in also kept me appraised of how the service was going by checking in. In the end, my car was ready earlier than I expected and cost a little less than the estimate. More

I was able to schedule an appointment at a convenient time. The waiting area is large, well ventilated, and comfortable. Your surveys keep asking me to rate sales staff. As I indicated previously, I only time. The waiting area is large, well ventilated, and comfortable. Your surveys keep asking me to rate sales staff. As I indicated previously, I only worked with service staff More

Went for routine maintenance. Car was ready in under an hour. Staff is always friendly and facilities follow health protocols so you’re safe and comfortable. hour. Staff is always friendly and facilities follow health protocols so you’re safe and comfortable. More

Excellent care, customer service, efficiently, respect and regard to my schedule AND the incredible details done on my detail done inside and outside of my Kia Soul! I have a new car once again. Thank you and regard to my schedule AND the incredible details done on my detail done inside and outside of my Kia Soul! I have a new car once again. Thank you to Jose and his team for the excellent job on my vehicle.☺️👍 More

Kris Ricketson is the best!! He always deals with me fairly, and advises me of what the priorities of my car’s needs are!! I always ask for him!! I live in Sherwood, too!! fairly, and advises me of what the priorities of my car’s needs are!! I always ask for him!! I live in Sherwood, too!! More

Wasn't impressed with the way my issue was handled while I was traveling to my SIL's Saturday. I won't be back for anymore of my issues. I was traveling to my SIL's Saturday. I won't be back for anymore of my issues. More

Everyone in your service department are extremely friendly and helpful! Always have a great experience when we come to the dealership Thank You for all you do friendly and helpful! Always have a great experience when we come to the dealership Thank You for all you do More