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Weston Kia - Service Center

Gresham, OR

4.5
2,739 Reviews

2,739 Reviews of Weston Kia - Service Center

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December 11, 2022

They were not ready with parts previously requested for service apt, didn’t reattach fuse box cover More

by darabooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hodgdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Ohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

darabooker responded

Overall I have always had a good experience with the service center. However with this visit my apt was at 1pm and for just an oil change with filter replacements and a blinker bulb it took 2 and 1/2 hours. I left the service center @ 3:40pm. Also when originally calling to set apt I was clear about services needed and parts needing ordered and they were not prepared at apt with parts nor knowledge of requested services. So on top of waiting 2 and 1/2 hours I ended up having to explain again services I needed outside of the oil change and then was told that the parts needed to be ordered and I will need to wait to be contacted once parts come in and then schedule another service apt to have the services completed

December 11, 2022

Every staff member was helpful, engaging and professional. It’s always a pleasure to see familiar faces. Happy Holidays! More

by TONYAELIZABETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Longwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Check in and service time was excellent. In and out within an hour. Making appt. earlier than norm made the differents?? More

by viwaybar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
December 11, 2022

I really appreciate the knowledge staff and comfort the Weston dealership provides for its customers. More

by Gordonadrianii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

We have purchased several cars from Western and also referred several of our friends to you.,Thank you, very pleased More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amini
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Service department has excellent service and very thorough when customers bring their vehicles in to have service More

by WSALE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rivers
December 11, 2022

The costumer service was great at Weston Kia, I was able to get in and out within an hour of scheduled service. More

by CYNTHIALEMONS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Jade Hood did a great job keeping me informed on the progress of my repair. More

by KD.DAWSON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Simonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gyrone Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

The service team always treat you with respect, keeping you informed about what services are needed and not needed, More

by N8VRANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Ohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

They were supposed to call me back when part arrived due to a recall said it would be about 4 days. I called them 3 weeks later they said the part was in 😡 More

by BLTDELIVERY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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