Weston Kia - Service Center

Courteous,professional, work was prompt and accurate My service was gone as asked and on time service was gone as asked and on time More

Excellent dealership customer service and sale Friendly, clean, not pushy, no hassle, explains in detail what they done what's coming up clean, not pushy, no hassle, explains in detail what they done what's coming up More

Was scheduled in the afternoon for what turned out to be an all-day recall campaign. I was in there previously and Weston should have identified that it was an all-day appointment and should have known to s an all-day recall campaign. I was in there previously and Weston should have identified that it was an all-day appointment and should have known to schedule me sooner than 2: 15 in the afternoon. As it turns out I now have to go back for a third time to get this recall fixed. More

All ways very good No time Very happy to recommend this place to all my friends place to all my friends More

Great experience this time This was an easy transaction and a great experience. It's much easier to drop the truck off and pick it up later. and a great experience. It's much easier to drop the truck off and pick it up later. More

Gary in the service department provides fantastic customer service. Always a pleasure to work with customer service. Always a pleasure to work with More

Kris and Team did a great job considering the parts issues. 100 percent satisfied with KIA Service Center. issues. 100 percent satisfied with KIA Service Center. More

First off, they absolutely Do Not answer the telephone. I have actually had to drive 15 miles to talk with the customer service department, because after trying to get through to them for over an hour, the I have actually had to drive 15 miles to talk with the customer service department, because after trying to get through to them for over an hour, they didn’t answer the telephone. They don’t listen, or truley care about their customers’ needs. They don’t answer questions thoroughly, or truthfully. I have talked to Silvere Aluko several times, and ended the conversation angry, He has lied to me, and basically left me feeling like he absolutely doesn’t care about my situation. I have spoken with his superior Dave Hoops several times, and it has made me feel even worse. Mr. Hoops always, and I am not exaggerating, always, answers the phone, listens a little, and says he is at the bank, and needs to call me back. The last time he did this, the person who I told I needed to talk to Mr. Hoops said “I can see him in his office, and it looks like he is on the phone. Wait, he just got off. I will put you through.” Mr. Hoops then told me he was at the bank, and needed to call me back. I worked in customer service for 35 years. If I ever caught one of my employees treating customers this way, I would have fired them on the spot. We have been loyal Kia owners for over twenty years, (we have three) but NOT ANYMORE!!! Weston Kia has worked extremely hard to make sure that we will NEVER recommend or purchase a Kia again. I have asked to talk to one of the Westin family members, but it seems to be impossible. Westin Kia’s Service Department is a disgrace. More

KIA service sept. Was up to excellence in both attitude and service. Rick was helpful. Was up to excellence in both attitude and service. Rick was helpful. More

Great as always! !! Gary in service is extremely good. We feel well taken care of! Thank you! !! Gary in service is extremely good. We feel well taken care of! Thank you! More