2,739 Reviews of Weston Kia - Service Center
Had a great experience I bought my 2017 Kia at Weston Daniel Jefferson work vary hard to get me in the Kia had a great experience in shop vary nice people and helpful would recommend them to my friends Daniel Jefferson work vary hard to get me in the Kia had a great experience in shop vary nice people and helpful would recommend them to my friends More
Weston Kia has been my Kia service provider since I purchased my Kia Sportage from them in 2016 (except for 2 years when I lived back east) They have always treated my Sportage and I very well. I am a purchased my Kia Sportage from them in 2016 (except for 2 years when I lived back east) They have always treated my Sportage and I very well. I am and always have been very satisfied with everything they have done to service my Sportage. The service reps have always been very nice, very helpful, and patient with my questions. My only complaint lately, is that it has been extremely difficult to get thru to someone on the phone when I call for appts or questions, no matter what time of day I try. I leave messages/ VM's however no one returns my calls. The service/customer service is great! The phone...not so much lately. The phones haven't always been this way. It seems to have started this year. I know they are super busy, however, if I have a question or an issue I don't want to have to drive back to the dealership to get questions or issues addressed because no one is answering the phones or messages. Thank you! More
This was my first visit here, I just needed the software reprogrammed on my car, and it was just about a 30min wait. I did like the waiting room, the comfy chairs and tv we’re nice. The only thing was I did reprogrammed on my car, and it was just about a 30min wait. I did like the waiting room, the comfy chairs and tv we’re nice. The only thing was I didn’t know exactly where to go when I got there, I wandered a little bit to get to the right place. More
Very helpful do what they say, and with a smile. Spent the time to locate a the problem with my truck. Which we knew would be difficult. the time to locate a the problem with my truck. Which we knew would be difficult. More
I'm new in the area, Weston Dealership was highly recommended, I wasn't disappointed. It's obvious they strive for customer satisfaction. They took care of my recall issue within the time promised, i recommended, I wasn't disappointed. It's obvious they strive for customer satisfaction. They took care of my recall issue within the time promised, in addition to another gratuitous request....and all with smiles! More
Quality control is not monitored with simplest servicing. Example: the last time I had my Kia Sportsge serviced the oil change tag on the windshield was not updated nor was the servicing milage updated on t Example: the last time I had my Kia Sportsge serviced the oil change tag on the windshield was not updated nor was the servicing milage updated on the car dash (computer) also valve caps on wheels all four wheels were not tight in fact very loose. More
The staff, specifically Brian Rivers, are always friendly and considerate of my needs, concerns and requests. They are communicative and I always feel well taken care of. Scheduling appointments is also supe and considerate of my needs, concerns and requests. They are communicative and I always feel well taken care of. Scheduling appointments is also super easy. More
Courteous, knowledgeable, on time. They were very helpful. They also kept me up to date on what was being done and the cost of each thing done. helpful. They also kept me up to date on what was being done and the cost of each thing done. More
Fast, hassle-free service appt. Treated with respect. Friendly, attentive support staff. Slight annoyance: service reminder settings weren’t reset, had to call for instructions Friendly, attentive support staff. Slight annoyance: service reminder settings weren’t reset, had to call for instructions More
I was very pleased with service and how fast they got me in and put in the new batteries I am always pleased with service and how they treat people will always be back in and put in the new batteries I am always pleased with service and how they treat people will always be back More