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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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817 Reviews

817 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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November 04, 2020

Woodhouse GMC Buick dealership provide their customers with a feeling of "importance" and friendliness that most vehicle service centers say they offer, but their actions don't always meet me expectations More

by terry4nu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle McWilliams
Nov 05, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

November 04, 2020

My service advisor always kept me informed about the progress of my vehicle. Also she sent me text messages on vehicle status and when my vehicle would be ready for pick up More

by vinny2alec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 05, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help! Thanks for leaving us a review!

November 03, 2020

Great facility, coming from CA to Omaha, the personal we’re friendly and professional. The service was completed on my vehicles in a timely manner. More

by oly4ndt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 04, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for servicing your vehicle at Woodhouse Buick GMC!

November 02, 2020

Very easy to get appt on line. Fixed all issues quickly. Made me aware of any others. Very nice people. Always get my car back clean. More

by CKRIS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Banks
Nov 03, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review!

November 02, 2020

Service transmission and check engine lights came on. Called service department and spoke with Jeff. Got next day appointment and loaner car. Problem solved. Job well done by all. More

by JMACHIAN
Recommend Dealer
Yes
Employees Worked With
Jeff Knoll
Nov 03, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help. Thanks for leaving us a review!

November 02, 2020

Well I loved my 2008 Buick Enclave. This 2020 one, not so much. It scratches by barely rubbing it. It has the auto shutoff, which you can’t choose to disengage. Hate it. Test drove in winter so did not know More

by KANLIKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

October 31, 2020

Good job. Helped me sync my Voice activation on my phone. I bring my car here for all my service and I’m always happy with the results More

by sjaneoakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle and Jeff
Nov 02, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review!

October 31, 2020

Friendly, knowledgeable service reps. Service was recommended and completed within a reasonable time frame. I would recommend Woodhouse to my friends and family. I like that they seem to know me an More

by CHRISTIEMILLER152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Greve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug in service
Nov 02, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

October 30, 2020

Nobody is waiving a straight answer to the question of whether the service dept accepts other dealers service and repair coupons. Everyone just passes on the answer to others. Very poor communications More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cris Calvillo
Nov 02, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

October 30, 2020

Service department all personnel professional. Sean was the service writer did all that was asked for helping me decide on which tires to buy. The courtesy drivers are all top self, especially Jay he deser More

by jayhancock54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 02, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

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