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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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817 Reviews

817 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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August 21, 2020

Completely satisfied with warranty repair and Sean the service advisor. Service department went above and beyond locating a radiator for my 2018 Sierra Denali . Was going to Missouri the next morning More

by sewelltoots
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean-Service advisor , Shane Martinez
Aug 25, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review!

August 20, 2020

There’s absolutely nothing to change at Woodhouse. Everyone is courteous, friendly and accommodating. I feel they have my best interests at heart. I’ll buy my next vehicle there. More

by Gvcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Rogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Krasne
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We really appreciate your feedback and look forward to working with you again in the future!

Aug 23, 2020 -

Gvcase responded

My wife and I look forward to our visits to Woodhouse. Arnold has become a friend as well as our sales rep.

August 20, 2020

I had a mostly pleasant experience with Woodhouse Buick & GMC. I brought my vehicle in for 2 warranty repairs. Only one was completed during my appointment. I had to schedule a second appointment to get m More

by TBIRDSROEHR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We appreciate your feedback and will use it to improve the customer experience at Woodhouse Buick GMC. We strive for a 5 star experience and are sad to hear that we couldn't provide that for you during this visit.

August 19, 2020

After one day the car stopped working a little over an hour. They cleared engine code. Car had damaged not noticeable inside the building. Interior was great. Transmission seems to be slipping but you liv More

by HEVENSENT.KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Martinez
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and would like to look into this situation further. Please email feedback@woodhouse.com with your contact information.

August 19, 2020

Jeff, Stephanie & Shawn all all wonderful . My vehicle was towed by our rode side abc. They called with issues. Was fixed in a timely manner. Wouldn’t go anywhere else.😊 More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these. Worked with Jeff & Stephanie
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are happy to hear this and are always eager to help our customers. Thanks for leaving us a review!

August 19, 2020

THE SERVICE ADVISOR JEFF WAS EXCELLANT AND PATIENT. THE ONLY THINK THAT WAS UPSITTI9NG IS THAT YOU NO LONGER WASH CUSTOMERS CARS AFTER YOU HAVE SOMEONE WORK ON THEM More

by SOSMERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF KNOLL
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We look forward to working with you again in the future!

August 19, 2020

Doug was very professional answer all my questions got back to as soon as possible over all it was a good visit will come back More

by 402keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 20, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate you and your business!

August 17, 2020

The service is always good. I was unhappy this time because noone was wearing masks. There is a mask mandate. I was very uncomfortable! There was inappropriate social distance. More

by lesavillafuerte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 18, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this. Please email feedback@woodhouse.com with details from your visit along with your name and contact information.

August 17, 2020

Got in and out super quickly, and had really great service with friendly staff as always. Woodhouse seems to be going the extra mile for service and keeping everyone safe durning these current times! More

by tylerdubbs22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 18, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are happy to hear this. Thanks for leaving us a review!

August 17, 2020

Went to dealership to access windshield breakage, service advisor immediately had Casey in body shop come and access my situation which I knew would be a new windshield, Casey was great,got me the windshield More

by merri1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey in body shop, he was excellent
Aug 18, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for trusting Woodhouse Buick GMC with all of your vehicle needs. We were happy to help!

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