Back

Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

not yet
rated
817 Reviews

817 Reviews of Woodhouse Buick GMC of Omaha - Service Center

Sort by
December 31, 2020

The service department was able to schedule me quickly to fix a slow leak in a tire. The service took about 45 minutes. I was in an out quickly. More

by BRADMACDADDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
stephanie
Jan 04, 2021 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help. Thanks for leaving us a review!

December 31, 2020

Got me in without an appointment and provided the service quickly. Provided a ride home and kept me informed. Service department has always always been excellent. More

by ajax12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ziepke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Rogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate you and your business!

December 30, 2020

Love the Sierra AT4 and the deal we got. Minor issue on still waiting for the cold air intake system. Service has lived up to the billing. More

by Rons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for trusting Woodhouse Buick GMC with all of your vehicle needs!

December 30, 2020

Price to have work done compared to other locations is really high. What was originally quoted for brake work was changed once at dealership. Originally quoted $258. When I arrived at dealership they sta More

by Enclave owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Garcia
Dec 31, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and providing feedback. We appreciate it!

December 29, 2020

Always great service from the service staff. One thing that should be addressed. My hood had oil spots on it after an oil change. I did not notice the oil spots until I got home. More

by Lisa Gruber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Maiakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Dec 30, 2020 -

Woodhouse Buick GMC of Omaha responded

Hi Lisa, Thanks for leaving us a review. We appreciate your feedback!

December 27, 2020

The service was very good. The four star is more to do with the virus and no waiting room service. No one fault just keeps it from being a five star experience. More

by waynehw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t right down the service persons name.
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

December 24, 2020

Excellent service every time. Easy to work with. Quick Excellent service every time. Easy to work with. Quick service. Transportation offered if you don’t want to wait. Excellent service every time. Hig More

by sillycat831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Knoll
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review and for shopping at Woodhouse Buick GMC!

December 24, 2020

The staff at Woodhouse Buick are always polite and courteous. They are professional and go the extra mile to make sure my experience was great! More

by Yvonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Shane Martinez
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are always happy to help. Thanks for leaving us a review!

December 24, 2020

The radio hasn’t worked properly since we bought the car...told me it was fixed...nope still switching channels without pushing buttons & now can’t get WiFi called onstar they said it could be onstar mo More

by DEBWEISS8601
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Keegan Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gonzolas, Shane Martinez
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, We are sorry to hear about this and have passed this information along to management for further review.

Dec 27, 2020 -

DEBWEISS8601 responded

Now my WiFi isn’t working properly & after speaking to onstar they said it could be the WiFi module & to contact the dealership which I plan on doing Monday

December 24, 2020

Better communication between the customer. In the body shop department. Sales person todd excellent sales person. Eddy made a big difference in solving the problem I had with the body shop. More

by randyh38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Greve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cohoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Krasne
Dec 27, 2020 -

Woodhouse Buick GMC of Omaha responded

Hello, Thanks for leaving us a review. We appreciate your feedback!

...
5
...