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Woodhouse Buick GMC of Omaha - Service Center

Omaha, NE

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818 Reviews

818 Reviews of Woodhouse Buick GMC of Omaha - Service Center

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February 28, 2019

Service experience Service writer Jeff Knoll was very helpful and professional as he always is. The car was serviced promptly and the mechanics did a fine job. The waiti More

by JEFFVANDERLOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Knoll
Mar 04, 2019 -

Woodhouse Buick GMC of Omaha responded

Thanks for leaving us a review!

February 28, 2019

Very helpful, knowledgeable They take the time to care for the customer. Very helpful and explain the issue with a fix. The same service person helps me all the time. More

by KNUNELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Maiakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephenie Garcia
Mar 04, 2019 -

Woodhouse Buick GMC of Omaha responded

We are always happy to help!

February 25, 2019

bait and switch ad on oil change woodhouse oil change coupon for 24.95 turned out to be $69.00 competitive coupon was 24.99 for the same oil you used in my Buick S U V No longe More

by EDROSESOAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service center
February 22, 2019

Fuel Injector service I was charged way too much for a service. Fuel injector issue on a new vehicle was extremely expensive and I felt pressure to pay. I’ve purchased 3 GM More

by HOGCARPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
February 21, 2019

Part replacement My seat warmer went out so I scheduled an appointment, rearranged my schedule and others to help get my car in; drove it two days later and my warmer More

by Jjtt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Clark
February 21, 2019

Oil change and tire rotation I was extremely satisfied with the service performed. My oil change was done but the tire rotation did not occur as I was informed that my tires are g More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff (in the service Dept)
Feb 21, 2019 -

Woodhouse Buick GMC of Omaha responded

Dana, Thanks for servicing your vehicle at Woodhouse!

February 15, 2019

Battery system failure Team was friendly, fast and helpful !I was worried it was a major issue and would take excessive time, but they worked with and got me in and out. More

by Levi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kole Powell
Feb 21, 2019 -

Woodhouse Buick GMC of Omaha responded

Levi, We're always happy to help!

February 13, 2019

Mediocre Not sure I’d recommend Woodhouse for service. I had to bring my truck back twice for issues that should have been addressed at original time of servic More

by BETH_BOONE72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Feb 21, 2019 -

Woodhouse Buick GMC of Omaha responded

Hi Beth, We apologize for the misunderstanding between us and the insurance company. Thanks for servicing your vehicle at Woodhouse Buick GMC!

February 12, 2019

Over charge for work done Dear Sir, I am a retired school teacher/coach, Army Veteran, on a fixed income. I feel that I was over charged for the work done on my 2015 GMC Truck. More

by mandjkurz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My comments were for the Service Department. Todd Cohoe is a honest and fair salesperson. Wood House is the place to start for a new or used car.
Feb 21, 2019 -

Woodhouse Buick GMC of Omaha responded

Would you mind emailing us at feedback@woodhouse.com with all of the details of your visit to our Woodhouse Buick GMC location, along with your contact information.

February 12, 2019

Outstanding- service was timely and convenient Everyone I worked with was helpful and friendly. Getting the deal done was fast. Overall the team was easy to work with, friendly and fair More

by ktorczon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Calvillo
Feb 21, 2019 -

Woodhouse Buick GMC of Omaha responded

We're always happy to help!

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