Woodhouse Buick GMC of Omaha - Service Center

wonderful service Erin was so nice on getting my extra’s added to my new Yukon! Window tint put the finished look to it! Thank you Erin! Erin was so nice on getting my extra’s added to my new Yukon! Window tint put the finished look to it! Thank you Erin! More

Warranty work I had a bad weather strip inside the left rear door on my 2018 Terrain, Sean Clark ordered a new one and the shop replaced it on warranty. Thank you f I had a bad weather strip inside the left rear door on my 2018 Terrain, Sean Clark ordered a new one and the shop replaced it on warranty. Thank you for being so quick to get the repairs done. Only had to wait an hour while the work was done. More

Fast Oil Change The oil change and rotation on our Encore was done in 20 minutes. I originally was told it would be an hour or so. What a great surprise. I barely The oil change and rotation on our Encore was done in 20 minutes. I originally was told it would be an hour or so. What a great surprise. I barely had time to finish my coffee and chocolate chip cookie! More

Excellent Service I came in for a complete service. I did not have an appointment. The service writer was very helpful, courteous, and understanding. She went out of I came in for a complete service. I did not have an appointment. The service writer was very helpful, courteous, and understanding. She went out of her way to make sure that the required service work would be completed and my vehicle would be washed. I received a phone call when the work was finished. The vehicle was ready and waiting for me to sign the paperwork. This was a Great Experience for me. This was the first vehicle I have ever purchased from Woodhouse Buick and this was the first visit to the Service Department. Thank You Very Much Lyle Kruse More

Imperfect results I brought my truck in to fix a ding/dent, and part of the process involved taking off the original clear coat to repair the small spot. Of course, not I brought my truck in to fix a ding/dent, and part of the process involved taking off the original clear coat to repair the small spot. Of course, nothing is as good as the straight from the factory clear coat, but there are a lot of blemishes in the new clear coat they applied. The gentleman in charge of the body shop was very nice and accommodating, so the service process was very smooth. However, the results were not up to the standard that I think Woodhouse should be held to. More

First oil change on new Buick This was my first visit to the service department, everyone was extremely friendly and helpful, I will definitely recommend Woodhouse Buick GMC for al This was my first visit to the service department, everyone was extremely friendly and helpful, I will definitely recommend Woodhouse Buick GMC for all sales and service needs. More

Guys here are very nice! Good experience. Honest work done. They never try to get me to work on something not necessary. I am not happy about the new cost of the oil chan Good experience. Honest work done. They never try to get me to work on something not necessary. I am not happy about the new cost of the oil changes though. More

Jeff Knoll went above and beyond! Great experience thanks mostly to my service writer, Jeff Knoll. He was knowledgeable and recommended multiple options for my repair. Will definitely Great experience thanks mostly to my service writer, Jeff Knoll. He was knowledgeable and recommended multiple options for my repair. Will definitely be using Jeff and Woodhouse again. More

Oil change They were not very informative on price. I like to be informed before making a decision of we’re my vehicle is serviced changing prices two weeks befo They were not very informative on price. I like to be informed before making a decision of we’re my vehicle is serviced changing prices two weeks before I came in . And then I already know is very deceptive More

Too expensive Service was as expected, however, I was unhappy that the cost of a simple oil change had increased significantly since my last one with you. In additi Service was as expected, however, I was unhappy that the cost of a simple oil change had increased significantly since my last one with you. In addition, I recently received an estimate for some non-insurance body damage from your body shop. The estimate was $1000 higher than that from another body shop. As a result, I had it repaired elsewhere. Since purchasing my vehicle, I have done all my service with you, but in the future I will be looking for a new service provider. More