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eCarOne

Plano, TX

4.8
2,670 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,670 reviews

February 22, 2025

Today, we went to eCarOne and i got to test drive the 3 vehicles that i am trying to choose from: BMW X4 M40i, Porsche Macan, and Mercedes GLC AMG 43. It was an AWESOME hassle free experience. Ahmad Adam A More

by SWinkley
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Nice easy to deal and test drive, friendly and respectful knowledgeable salesperson No surprises at finance More

by E-zuniga1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

I love the car selections and service. Everyone is very attentive but not overbearing. You are given the autonomy to make the best decision for yourself without some hovering. Always avail More

by Happy Momma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

It was a quick and seamless process. Great customer service and efficient way to purchase a car. More

by Brooke
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Ken was amazing to work with; he made the whole process great to deal with and helped through everything from test drives to trade ins! Highly recommend Ken if you go in there. Be aware, dealer has non More

by LandonA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Easiest car buying experience that I've had in person. Nice facility and very comfortable to wait within. More

by UXGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I purchased a used 2024 Mercedes-Benz GLS from eCarOne in December 2024, trusting their advertised 150-point inspection and assurance that everything was in top condition. Unfortunately, within one hour of c More

by AZ9
Recommend Dealer
No
Employees Worked With
Vinh Le
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

eCarOne responded

Azeez, Thank you for taking the time to discuss the issue with me on the phone. We completely understand how frustrating it must be to have your vehicle in the service center so soon after purchase, and we sincerely regret the inconvenience this has caused. To clarify, you purchased your 2024 Mercedes-Benz GLS on a Saturday night, and when you notified your salesperson of the issue, you were given the option to bring the vehicle back to us or take it directly to the Mercedes-Benz dealership, where you could receive a loaner since the vehicle is still under factory warranty and you decided to take it to the dealer yourself. At the time of our 150-point inspection, no issues with the air-conditioning system were detected. Unfortunately, mechanical issues can sometimes arise unexpectedly, even in newer vehicles. While we stand by our inspection process, we understand your frustration and truly wish this had not been your experience. Again, I am very sorry to hear that the needed part is on backorder and that you are still having to wait. We know this has been an incredibly frustrating situation, and we sincerely appreciate your patience. We hope Mercedes-Benz resolves the issue as soon as possible so you can fully enjoy your GLS. If there’s anything else we can do to assist, please don’t hesitate to reach out. Best, Michael eCarOne

February 19, 2025

Working with eCarOne was the best car buying experience I have ever had! No high pressure sales tactics. Very laid back, yet efficient. I liked being able to test drive with my family and being able to ta More

by Haley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

My salesman Dao was pretty good for the most part rate him 8 out of 10 just didn’t seems concerned or enthused and kept trying to push financing on me , only issues is when they try and sell warranties if More

by mproctor214
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Paul and the E-CarOne team were outstanding. The service was excellent, the financing was quick, and the entire process was fast and efficient. More

by Rabusaad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rhima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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