eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Fast, professional, & reliable Very professional dealership with a great sales team that truly focuses on quality customer service. Would definitely recommend to anyone looking to p Very professional dealership with a great sales team that truly focuses on quality customer service. Would definitely recommend to anyone looking to purchase a vehicle. More
2nd Time Around is Even Sweeter This was my second purchase from ECarOne. This time around was golden thanks to Tricia Hine. I highly recommend this dealership for anyone looking for This was my second purchase from ECarOne. This time around was golden thanks to Tricia Hine. I highly recommend this dealership for anyone looking for a high end car. The staff is friendly, helpful and the facility is professionally run. Again thanks to Tricia for keeping up with our constant changing of vehicles until we found the perfect fit. Also a ad-a-boy to Masoud for getting the kinks fixed on the vehicle we purchased. More
Excellent service First time we bought a car here and their service was excellent. Elias was our sales person and he really took good care of us and having our Mercedes First time we bought a car here and their service was excellent. Elias was our sales person and he really took good care of us and having our Mercedes-Benz GL550 in excellent condition delivered to our home. Definitely we will come back again if we will purchase another car. More
Excellent support and friendly staff JP has been great and very patient sales person. I will always recommend my friends to him. Also, Masoud had been great help and support. Great suppor JP has been great and very patient sales person. I will always recommend my friends to him. Also, Masoud had been great help and support. Great support staff. More
Friendly Service however not very efficient Blake was extremely service oriented and very helpful. But unfortunately your only as a strong as your weakest or least efficient team member. For sta Blake was extremely service oriented and very helpful. But unfortunately your only as a strong as your weakest or least efficient team member. For starters the car that i purchased was advertised to have a Camera already installed which it didn’t . I was unable to purchase the vehicle on the original visit because the salesman was unaware that the car had not been inspected. I was then asked to place. $400 deposit to hold the vehicle until the next day. When i return that next day i then waited to speak with finance to close the deal. The lady in finance was extremely nice and did everything to make sure that I left happy. I was told on Friday that the 400$ would be refunded. It is now Monday and I’m still waiting on the email that i was promised as a receipt for the refund of the $400. I’m still a little taken aback that i had to put a deposit on the vehicle when i couldn’t purchase it due to the dealership not keeping the inspection up to date . Surely i will recommend the dealership to another person based on the competitive prices, however i will caution them about the service and that when your quoted a price and monthly payment it will change More
Simply the best! This is the third vehicle my wife and I have purchased from E-Car One. It was a pleasure working with Elias and of course we so appreciate everything This is the third vehicle my wife and I have purchased from E-Car One. It was a pleasure working with Elias and of course we so appreciate everything Masoud did to take our experience over the top. These guys are simply the best! More
Made it easy and stress free They made my car buying experience easy and seamless with no pressure. They delivered on all that they said they would with a great, spotless car. Bet They made my car buying experience easy and seamless with no pressure. They delivered on all that they said they would with a great, spotless car. Better than any quality I test drove elsewhere at a much better price! More
Great buying experience , there was less focus on price, the sales person was very attentive to my needs and I think the process with getting the finances and the paperwork s , there was less focus on price, the sales person was very attentive to my needs and I think the process with getting the finances and the paperwork set was smooth. Thank you. More
Great car buying experience no push no gimmicks my own pace Drove from Wichita KS, the vehicle was detailed and ready. Closing process was quick and easy I was in and out drove back to Wichita and surprised 😲 Drove from Wichita KS, the vehicle was detailed and ready. Closing process was quick and easy I was in and out drove back to Wichita and surprised 😲 my wife with this great anniversary gift. Thanks to you guys you made my day More
Too long to get car to lot Too many cars to “find” for the salesmen. Waited almost an hour to get to test drive first car. Brake light on and it was on E when I finally got to d Too many cars to “find” for the salesmen. Waited almost an hour to get to test drive first car. Brake light on and it was on E when I finally got to drive it. Ended up buying one but Justin didn’t sit in car with me to make sure I understood features. That’s not horrible, but would have liked clock to be correct time, better air freshener for cigarette smell, filled up gas tank, and an oil change as the notifications show it needs one. Spent $40,000 on a car and had those items been addressed, I would be very happy with my purchase. Actual paperwork was quick and easy. More