eCarOne

Poor Service, Safety defects I asked the salesman if there were any warning lights or annunciators, and he said NO. The car has numerous systems that do not work (see below). Thes I asked the salesman if there were any warning lights or annunciators, and he said NO. The car has numerous systems that do not work (see below). These can not be missed as the whole center of the speedometer lights up with the non-op warnings. The car also had a large scratch on the hood, that I was not told about. No one could handle the paperwork (that literally took less than 5 minutes) for over two hours. I was not a walk in, eCareOne had 5 days notice of my arrival time and a cash customer. The car's Distronic system is not working so the Cruise control, Pre-safe braking and Pedestrian Recognition do not work. The Blind spot monitoring does not work. The Lane keeping assist does not work. The Eco-Mode does not work. Again this was displayed in the speedometer whenever the car is started, so impossible to miss. Even with a 5 days lead time knowing when I was arriving, the car was not ready. I waited over 2 hours, with no car, no paperwork, etc. Many safety systems are non-functional, with warning displaced whenever the car is started. I really question if the car was not ready due to poor service, or if it was a planned delay as the salesman knew I needed to get on the road, so I would not have time to fully look over the car. More

First Rate Car Buying Experience Overall an excellent car buying experience. Huge inventory allowed me to inspect and drive multiple makes and models all in one stop. No pressur Overall an excellent car buying experience. Huge inventory allowed me to inspect and drive multiple makes and models all in one stop. No pressure sales- Justin P was our salesperson and was fantastic. After checking ebay and autotrader, their prices are the best around. Excellent post purchase service to ensure we were happy with the car. Will definitely buy our next car here! More

Experience like no other. Hate shopping for cars! This place was far from normal. Excellent selection,everyone is genuinely nice and helpful. I truly look forward to buying ano Hate shopping for cars! This place was far from normal. Excellent selection,everyone is genuinely nice and helpful. I truly look forward to buying another soon! More

Great experience. No hassle. I have been looking for this car model for a while. I know what I want. Ecarone has the best deal compared to the other dealers. Came in and did test I have been looking for this car model for a while. I know what I want. Ecarone has the best deal compared to the other dealers. Came in and did test drive. Walked away with the car in 1 hour. No haggle for the price and no push to sell me more products. It is great. I am going to enjoy my car. More

Professional and easy I shopped around at several dealerships before I bought my car here. The team at eCarOne was very professional and organized. I called ahead and the I shopped around at several dealerships before I bought my car here. The team at eCarOne was very professional and organized. I called ahead and they had the car waiting for me and ready to test drive. They also worked with me to not only match but beat my interest rate I had from my local credit union. Overall great experience. Definitely recommend. More

Fantastic! eCarOne purchase experience was Fantastic. Keith was exceptional to work with and very understanding even when I misunderstood and embarrassed myself. eCarOne purchase experience was Fantastic. Keith was exceptional to work with and very understanding even when I misunderstood and embarrassed myself. Anyways 100% would purchase from eCarOne in the future!! More

Great Experience Vince was quick to respond and address all of the questions and concerns I had throughout the entire process. He also wasn't pushy, which I very much Vince was quick to respond and address all of the questions and concerns I had throughout the entire process. He also wasn't pushy, which I very much appreciated. The car was ready for me to test drive when I arrived, and Vince had even printed out the carfax and listing to go through with me. When it came time to purchase the car, Jaime in finance had everything prepared when I arrived and thoroughly explained the documents I was signing. I feel like I got a great deal and had a great experience. Thanks Vince and Jaime!!! More

Very good I was very pleased with the service I received from Blake Garrison and will recommend him in the future. I was also very pleased with the number of c I was very pleased with the service I received from Blake Garrison and will recommend him in the future. I was also very pleased with the number of cars that Ecarone had available that fit our criteria. More

Great Car Buying Experience Keith was knowledgeable, helpful, courteous, and fast in making our car buying experience with him a real pleasure. A very smooth transaction. We will Keith was knowledgeable, helpful, courteous, and fast in making our car buying experience with him a real pleasure. A very smooth transaction. We will definitely be return customers! More

Excellent service and prices I got my mercedes through the Carrollton location and worked with Keith and Silas (for paperwork). Keith was professional and made the process a breez I got my mercedes through the Carrollton location and worked with Keith and Silas (for paperwork). Keith was professional and made the process a breeze. I couldn’t have asked for a better sales employee! If you’re thinking of buying a car, this is the place to go! Will definitely purchase again and upgrade through them! More