eCarOne

Excellent Customer Service! What an easy process at eCarOne! My husband and I dreaded the general process before we go there, but we arrived for our test drive and checked in wit What an easy process at eCarOne! My husband and I dreaded the general process before we go there, but we arrived for our test drive and checked in with the receptionist. We were immediately greeted my Tricia who was smiling and happy to meet us (even at 5pm on a Friday)! She had the two vehicles we requested to test drive ready and waiting in the front lot for us. She scanned my DL and off we went to drive them around. Once we had made a decision on a vehicle, she directed us to Elias to talk about add-ons and warranty options. At this point, I thought....oh great, we are about to be pushed to buy stuff we don't need. WRONG....he was super chill, explained what he thought would be the best deal, and even lowered the price after approval from his manager if we bundled things together. We told him what we wanted, added it into our monthly financing and we were escorted to Jaime for financing. Jaime was efficient, but detailed when explaining all of the papers you have to sign! It was such an easy process and we were in and out in about 30 minutes I would highly recommend this dealership to any of my family and friends looking for a new car. No haggling, great prices, and nothing "extra" to deal with that a standard dealership would. More

easy to deal with Our recent experience in purchasing a BMW 535I was the easiest car purchase we have ever made! I would certainly recommend the dealership and Elias. Our recent experience in purchasing a BMW 535I was the easiest car purchase we have ever made! I would certainly recommend the dealership and Elias. More

Great Experience Elias was great and I have high expectations. I live in Houston and never saw the car until I drove up to Dallas to purchase it. I knew exactly what Elias was great and I have high expectations. I live in Houston and never saw the car until I drove up to Dallas to purchase it. I knew exactly what I wanted, as I had been looking all over TX for some time, and Elias and eCar made it super easy. We sent the car to an independent mechanic that found some minor issues and Elias got them fixed with no hesitation. They gave me what I think was a very fair trade in amount for my car -- also sight unseen. Financing was a breeze and everything was set up and ready to go when I arrived. I would absolutely buy another car from Elias and eCar again. Trust is important in these deals and my gut was right in trusting Elias as he is absolutely trustworthy. And I'll add, my experience with other dealers in trying to buy this specific type, color and options of M4 was awful. Including from BMW dealers who did not care about getting my business. Save your time and money and go with these guys -- you'll be happy you did. More

Excellent customer service Justin is a very competent sales people ... and I would recommend him to everybody ... thanks for giving us excellent customer service ... we will def Justin is a very competent sales people ... and I would recommend him to everybody ... thanks for giving us excellent customer service ... we will definitely be back !!!!! More

Nicely Done! Justin was great, he arranged everything for us, from the airport pickup to having our car by the front door when we arrived. He met us as we drove up Justin was great, he arranged everything for us, from the airport pickup to having our car by the front door when we arrived. He met us as we drove up to the showroom, showed us the car and gave us the key for the test drive after a walk around and description of the car features. We were pleasantly surprised by the whole process. No pressure, all questions answered promptly, prior to and after arriving. Searching for any issues, we had a small glitch with the a fob battery and a service interval light, both were promptly addressed. Most paperwork was completed online, we finished the final signatures with Silas, who was very helpful as well and we were off! Despite the odometer having some miles on it, it was difficult to tell that the car wasn't new. There were many people constantly working in the showroom and outside preparing cars, detailing them and preparing for deliveries, it was nice to see. Thanks everyone! More

Great Experience Tricia (salesperson) was great from start to finish. She was informative and helpful. Everyone that worked there was extremely professional. They made Tricia (salesperson) was great from start to finish. She was informative and helpful. Everyone that worked there was extremely professional. They made sure to make me special. I will tell others about this place! More

Stellar dealership. I would like to thank Ecarone and the ultimate salesman Ash. Ash made the buying experience one of the greatest. I plan to purchase another vehicle in I would like to thank Ecarone and the ultimate salesman Ash. Ash made the buying experience one of the greatest. I plan to purchase another vehicle in the future and would highly recommend ecarone to everyone. Excellent experience and the best vehicles. Thank you, Pedro More

Purchase of 2017 Mercedes-Benz SLC300 Ash was extremely helpful and maximized my time spent at the dealership. All of the cars I wanted to test drive were ready when I arrived. When I ch Ash was extremely helpful and maximized my time spent at the dealership. All of the cars I wanted to test drive were ready when I arrived. When I chose the car I wanted, I placed a deposit and came back the next weekend to pick it up. I was in and out in under 45 minutes, with no "up sell hassle" like EVERY other car I've bought in my life (I'm 51 and bought a lot of cars!). Jaime was amazingly pleasant and very helpful with the paperwork. She explained everything and made it all so simple. Thanks for helping me with my first luxury car purchase! I will be back for the next one! More

Let's roll First time purchasing a car with eCarOne. Was able to test drive multiple cars of interest, and found one within my budget. Blake provided excellent First time purchasing a car with eCarOne. Was able to test drive multiple cars of interest, and found one within my budget. Blake provided excellent service. More

Purchase the BMW X6. I first worked with Ash O. But he was late. So I was looking for another vehicle. Manager Paul A assigned another staff member. She was Tricia H a I first worked with Ash O. But he was late. So I was looking for another vehicle. Manager Paul A assigned another staff member. She was Tricia H and very friendly and responsive. Everything was satisfactory when I started the purchase again. However, there was a lack of information on the management of the car (oil change date, final inspection, etc.) Thank you Tricia H. Have a great day! More