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eCarOne

Plano, TX

4.8
2,503 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,503 reviews

February 25, 2018

Good experience with Ash and eCarOne I purchased a Mercedes GLS 450 from eCarOne. Ash was my salesman and did a great job. Like any dealership there is a lot going on but he was attentive More

by Sk8rap11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob A.
February 23, 2018

Great experience Tricia Hine was a delight to work with throughout -- Quick responses, chasing down answers to my questions, making the shopping/buying experience quic More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia H
February 23, 2018

Another great car and great experience This was my second time at eCarOne. We bought our first car from them about 2 years ago and were so satisfied that I didn't even think about going any More

by NadaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2018

Dream car came true Tricia Hine was exceptional in helping me get my dream car for a unbeatable price. The paperwork process was also quick. Excellent work by all the sta More

by Manny90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia H
February 21, 2018

Great and very helpful with helping in purchasing! Great deals and Great cars with self explanatory purchasing market on vehicles! Customer Service even helped me with unnecessary stuff like finding my More

by Orlando Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff K, Felipe M., Jaime T.
February 21, 2018

Disappointed! E-car manager John did not follow through on his promise to fix my car after the sale. Strung me along for two months. Never again will I buy from the More

by Vetteman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John– manager, Justin P.
Feb 21, 2018 -

eCarOne responded

I'm sorry to hear about your abnormal experience with eCarOne. My name is Paul and I'm the Sales Manager. We truly value our customers and their experience. Please contact me directly at Paul@ecarone.com or 214.483.7110 so I help resolve your issue. Thank you and have a great day. Paul

February 21, 2018

Great service, Great Car Keith was great in getting me a Great new BMW. My trade in had high mileage and I still owed quite a bit so it made it a bit more difficult to get i More

by BillDallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith L.
February 20, 2018

Surprise 16 Wonderful car dealer! Great customer service. Seamless transaction!! Car is beautiful and my daughter was so surprised and could not be happier. We wi More

by Avalou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Employees care about getting you in the right vehicle! I can't say enough about how great Keith was! Buying my first car, he made it as painless as possible and was very patient with my many questions. I w More

by adluther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith L.
February 19, 2018

Very Smooth Process, Great Vehicle The webpage ecarone.me was awesome ! Gave great details of the vehicle and explained all the add-on options very well. Photos are very detailed and More

by Hobbs, Gary (543108)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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