eCarOne

Service after sale is lacking sales reps are shady I purchased a vehicle with an additional 100,000 mile warranty. I cancelled the warranty and was due a refund. Josie is apparently the only one who ca I purchased a vehicle with an additional 100,000 mile warranty. I cancelled the warranty and was due a refund. Josie is apparently the only one who can process this, but she never answers the phone and never returns phone calls. It took me over 2 months to receive the refund. I went in person and she wasn't available. I called over and over. I had her paged. Nothing works at all. I finally was able to speak to a manager who was able to cut me a check the same day. When I purchased the vehicle my sales rep showed me documentation of how they paid more for the vehicle than I was paying. If anyone believes that they are crazy. In financing in order to receive a "discount" they added a bunch of stuff I didn't want to the invoice without telling me. One of the cameras on the vehicle was missing upon delivery. It was replaced. That is the only positive of this transaction. More

GOOD !!! Found a great car at a fair price ! Nice Web site with great photos ! The car I bought matched the photos perfect ! I drove two and one half hours to buy this car! The photography is wh Nice Web site with great photos ! The car I bought matched the photos perfect ! I drove two and one half hours to buy this car! The photography is what help me see the quality of the car! All car dealers should advertise there inventory like this ! I am a a photographic engineer 27 years ! If you like LUX cars you should check them out ! all there cars are stored indoors and detailed well ! More

Easiest car purchase experience! Working with Johnny was the best and easiest experience I've had when purchasing a new vehicle. Johnny answered all of our questions, concerns, and we Working with Johnny was the best and easiest experience I've had when purchasing a new vehicle. Johnny answered all of our questions, concerns, and went out of his way to make sure we had the best auto purchase experience possible. When purchasing and picking up the vehicle, Johnny was out of town which I was aware of due to the prompt communication/conversations we had prior to the purchase transaction. Johnny informed me to ask for Justin when I arrived, and Justin stepped up and did a fantastic job finishing the process in order for us drive the car home that day. My wife and brother-in-law have been repeat customers with E-CarOne, and we've always received the same exceptional service each time. Ozzie, the finance expert which I remember working with many years ago once again did a phenomenal job and was able to get us a lower rate compared to our credit union who've with been with for years. Definitely recommend E-CarOne and their team for your next auto purchase, because that's the only place we'll be purchasing/dealing with auto purchases in the future. More

Amazing Day!! Thank you Dylan for taking care of us Saturday!! It was an easy process and at the end of the day I'm a happy Lady!! My husband and I thank you all!! Thank you Dylan for taking care of us Saturday!! It was an easy process and at the end of the day I'm a happy Lady!! My husband and I thank you all!! More

Awesome The service that I recieved was awesome,friendly staff,very respectful,and fast Jason and Adam took real good care of me I would recommend Ecarone to The service that I recieved was awesome,friendly staff,very respectful,and fast Jason and Adam took real good care of me I would recommend Ecarone to everyone who's looking to purchase a car without having to wait allday More

Over the Top Service and Value After searching several dealers for the car I wanted, I was fortunate enough to find eCarOne. It was after hours and I was able to chat online to set After searching several dealers for the car I wanted, I was fortunate enough to find eCarOne. It was after hours and I was able to chat online to set up an appointment and to verify the car was still available, as the deal was priced lower than any I had seen with such low mileage. I searched for days non-stop and drove several at other dealers. Something was telling me to hold off buying anything I'd seen. Vince called me that following morning and verified the car was available and set my appointment. When I arrived it was first class all the way, from a warm greeting by Vince to the front desk girl's smiling face, it felt right. Drove the car. Checked it out. Was blown away with the quality for the price. Almost unheard of. Vince got me financed. Offered me a very fair trade in allowance and we bought the car. I'm thrilled the way everything was handled. Hassle free experience with way above the norm top notch service. Before you buy ANYTHING, visit Vince at eCarOne for the best value available. Very satisfied customer and will refer everyone looking for a beautiful car at the best price out there. More

No hastle! Jaren is a Rockstar! Under promised and over delivered, Only way in which I'll purchase vechicles in the future, pleasant experience great people wond Jaren is a Rockstar! Under promised and over delivered, Only way in which I'll purchase vechicles in the future, pleasant experience great people wonderful facility. More

Excellent Service Ash was very good. The price was fixed, there was no negotiation. He however helped us on the warranty piece of the price, which was nice. I told peop Ash was very good. The price was fixed, there was no negotiation. He however helped us on the warranty piece of the price, which was nice. I told people in my church about buying at Ecarone.com. Expect a few sales in coming months from my colleagues. More

E car ones makes it easy! Loved working with Tricia! She was knowledgeable, efficient, and easy to work with. I love that you know what the price is walking through the door an Loved working with Tricia! She was knowledgeable, efficient, and easy to work with. I love that you know what the price is walking through the door and there is no " back and forth " haggling. I feel we got a very fair price for our trade in. This is our second purchase from ECarOne and I'm sure it won't be the last. More

Terrible communication I am very unsatisfied. I lost my time with Vince. Vince was unprofessional I was purchasing a 2015 BMW 750 LI I had to send 25 emails . Vince n I am very unsatisfied. I lost my time with Vince. Vince was unprofessional I was purchasing a 2015 BMW 750 LI I had to send 25 emails . Vince never remembered the last email or conversation. Terrible communication. More