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eCarOne

Plano, TX

4.8
2,670 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,670 reviews

February 15, 2025

This was our first experience buying a car from Adam and ecarone, but it probably won’t be our last! Adam was friendly, attentive, and made the process easy for us as out-of-state buyers. More

by Guata83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Customer for lat 10 years … it’s my 3rd with eCarOne ! Awesome team, I’ll be back for 4th one soon ! More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I worked with Trevor on the selection and purchase of my new vehicle. Buying a car with eCarOne was the easiest car buying experience I’ve had - I highly recommend! More

by Lyndsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert (Trevor) Trpkosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Amazing customer service, made it quick and easy to purchase my new vehicle. Will be using them again for my family vehicles. More

by Yocrux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Tanner was awesome and helped me every step of the way! Couldn’t ask for a better salesman, most I’ve dealt with felt overly aggressive but tanner takes the cake as a great guy! More

by Zak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Bryan did at great job from start to finish, never pushy—just genuinely interested in getting us into the Lexus. They took the time to explain all the features of the vehicle. The process was smooth a More

by Quinnpat88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Kim was really helpful in making the process as fast as possible for me to get my new car. More

by Gregd210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Tanner was just great finding me the car I really wanted. He went out of his way to find me the right car. Good job Tanner! More

by smg2649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Tanner is awesome! Second car to buy with him. He is honest and no typical dealership games. Would recommend everyone to ask for him! More

by Tracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Slimey practices - hidden unremovable fees, purposeful obfuscation of final sale price. Ended up costing us $4,000 in what would have been a used EV tax credit. More

by tyrtyrtyrty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanner Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

eCarOne responded

Thank you for sharing your feedback. At eCarOne, we strive for full transparency in every transaction. We want to clarify that all fees associated with our vehicles are clearly disclosed on both our website and the window stickers displayed on each vehicle at the dealership. These disclosures ensure that our clients are fully informed throughout the buying process. While we are happy to assist with any questions during the purchasing process, we were not asked about the tax credit qualification for this particular vehicle at the time of sale. It’s not entirely fair to be upset with us after the fact for something that could have been clarified with a question during the purchase. If there is any further information you need or concerns you'd like to discuss, we encourage you to reach out to us directly.