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eCarOne

Plano, TX

4.8
2,620 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,620 reviews

February 27, 2017

Fast and Painless Johnny made my car buying experience an unexpected pleasure. He was patient and NOT pushy! I would definitely recommend his and Ecarone to my friend More

by Nicole Poteet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny W.
February 26, 2017

Smoothest car purchase experience This was the easiest car purchase ever. Elias didn't hover or pressure me into it. He was available when I needed him and answered questions promptly. More

by ISOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2017

Great Place To Buy! I went to E-Car One and had a wonderful experience. The staff was very friendly and professional. My sales man Johnny was awsome. He made the whole pr More

by Carguy1234580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Johnny W.
February 26, 2017

Buy With Confidence My first automobile purchase totally online. I admit I had more than a little concern about internet fraud as I live in GA and the vehicle was in TX. More

by SP in GA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Vince I.
February 25, 2017

Great experience Jaren was terrific. Most comfortable buying process ever. Causally tested a few cars with Jaren's help. Found a great BMW at a good price. Transact More

by Mike F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren B.
February 24, 2017

Great and easy car buying experience!! My car buying experience was 5 out of 5 stars simply because of my great sales person Jaren! He was professional and personable and I can't say enough More

by Allen L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren B.
February 24, 2017

Awesome and easy hands down the best prices and service. Dylan was great he took the time explaining options in my new Mercedes Benz CLA 250. Also the warranty chart was easy to understand and they have so More

by Keith M Denton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan M.
February 24, 2017

Johnny and Rami came through in the end. We came to pick up the suv and it looked bad, so we backed out of the deal and were refunded our 400. Very nice on Ramis part. They cleaned up the pai More

by scorni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Johnny W.
Feb 24, 2017 -

eCarOne responded

Scott, Thank you for taking the time to share your experience. It is unfortunate that you would rate your experience sub par, when we actually went above and beyond to make your experience a pleasant one. First and foremost, the vehicle was lowered $1000 from the original price you agreed to. Second, you agreed to cover the cost of 2 tires, we then adjusted that to you only having to pay for 1 tire to offset the 1 key. Not to mention, before you purchased the vehicle, we drove the car to your house so that you can verify that the work was satisfactory, despite us no longer having a commitment or deposit from you to buy. We appreciate your business and we are confident in the deal that we gave, but we did everything we could to accommodate you, so this review is extremely unfair. Not to mention, that you did not relay any issues post sale to us with any direct communication.

February 22, 2017

Trouble free transaction with eCarOne! I found my car on Ebay and followed up on the eCarOne website with Johnny Warden, who was a pleasure to deal with. My calls and questions were promptl More

by dannyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Wilmore, man that picked me up from the airport (can't remember his name and deleted text already), Johnny W.
February 22, 2017

A-Team of Johnny Warden, Ozzie, and This is second car purchase from eCarOne. The experience has only gotten better with time. Our initial purchase was in 2009 and now this one. Johnn More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas, Johnny W.
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