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eCarOne

Plano, TX

4.8
2,507 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,507 reviews

August 26, 2016

misrepresentation of the car i traded for I made the trade long distance and when the car arrived it had a number of engine dash warning lights. I expected everything to work. More

by corvette guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mo Ozzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
Aug 25, 2016 -

eCarOne responded

Thank you for taking the time to share your experience. We understand your disappointment; however, your review is a bit unfair. Yes, the corvette had a couple warning lights on, but we offered to pay to get the vehicle checked out and repaired, but you refused to wait and requested us to ship the car back, which we did and only requested that you pay for the shipping of your vehicles back to you. We still ate a majority of the shipping cost and upon assessing the issue with the vehicle, it turned out to only be a battery issue and a spark plug wire, which is what we thought it might be upon our recommendation to you to get the car checked out. It was our responsibility to make sure the vehicle was free of issues prior to shipping, that's was our mistake, but things happen and we work with our clients to make sure they are taken care of, you chose not to give us that opportunity to we did our best to accommodate your requests.

August 26, 2016

Great Experience ecarone was a truly a great buying experience. My husband and I would recommend them to someone looking for a dealer with a vast inventory in luxu More

by Angela M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
August 25, 2016

Best car buying experience We flew in to purchase our vehicle and were promptly picked up at the airport, delivered to E-Carone and the process commenced. Ash was very cordial a More

by mercedes pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Rassas
August 25, 2016

I will never buy anywhere else If you are looking for a quality luxury used car, you need to go to eCarOne and ask for Elias. He made the entire buying experience a breeze. I walked More

by Kevin Yao
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2016

this is the second car I have purchased from ecarone . I was given the attention that I expected as a likely buyer. the main reason I have bought twice from ecarone is the extensive inventory of high quali More

by smart buy 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rami Rassas, Rob A.
August 24, 2016

Best car buying experience I've ever had! Beautiful cars, no pressure and friendly staff. I received a fair value for my trade-in. My salesman, Paul A. was a great communicator who promptly re More

by Airey Baringer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary, Ryan, Silas, Rami Rassas
August 22, 2016

Awesome Experience!!! My salesman was Josh B and I purchased a BMW X5. The initial test drive was just another test drive....nothing out of the ordinary. Now, the 2nd tes More

by A M WRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia and Silas, Joshua B.
August 17, 2016

Awesome The best car buying experience ever.... From the first time walking in to the day I drove away with my E 350.....Chris was great! Thank you!! More

by JBHBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris P.
August 16, 2016

Best Dealership Experience EVER Forget the hours long process of traditional dealerships. Forget the haggling and dealing with sales managers. I have bought many cars over the years. More

by phr29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris P.
August 16, 2016

Great experience I worked with Colin on my 2016 BMW 428i convertible. He made it so easy. I was able to put a deposit on the car and when it arrived I came in and dr More

by DTTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Colin H.
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