eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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BMW Life The entire team was easy to work with and made the purchase very easy. The no hassle sales process and test drive was a nice surprise. Thank you!! The entire team was easy to work with and made the purchase very easy. The no hassle sales process and test drive was a nice surprise. Thank you!! More
Great cars with great service I decided to use ECarOne since they responded to my inquiry within 2 hours of the next business day. She was very accomidating even with customers wa I decided to use ECarOne since they responded to my inquiry within 2 hours of the next business day. She was very accomidating even with customers waiting and the finance team was on top of everything. Impressed is the only word that comes to mind. Thanks Tricia and Team ECarOne. More
Average overall, NOT the best! I looked up a BMW on cars.com and ran into this 5 series that I liked so I sent an email request and Elias called. I asked about the trade in value fo I looked up a BMW on cars.com and ran into this 5 series that I liked so I sent an email request and Elias called. I asked about the trade in value for my car and after I filled out an online form I got a response quickly with an offer. (At this point I was impressed about the effectiveness and so far an easy car buying experience even though I was not sure I was getting the best deal for my trade) However, I decided to go check out the 5-series and take it from there since it was at a good price. Here is were the downfall starts: 1. They say they close at 7 but you gotta show up at 6 if you want to test drive the car or even talk to anyone. I think they should change their hours to 6 to be more accurate. 2. I showed up the next day to test drive the car and it was a "transactional experience" nothing really great about the interaction. I felt more rushed (late in the day again since I had to go after work) and like Elias was too busy and short on time. 3. Once again due to their hours constraint I had to go back the next business day. I had an appointment and even Elias called to confirm and let me know that everything was ready. I show up during my lunch time and nothing was ready so I had to spend more time than expected. 4. While I was waiting another guy walked in and it definitely lengthen my time at the dealership since now Elias is trying to help him and me at the same time. Please be mindful of your customer's time in the future. I was left alone for long periods of time not knowing what was going on and ultimately wasting my time. 5. I go to the finance director "Rami" and we run into another situation as we were signing about my trade but Rami took care of it effectively, although he also seemed "transactional" and nothing to make it a memorable car buying experience. If anything I'll remember the opposite. Lastly, I only purchased here for the price! More
Fun and Professional Car Buying Experience Overall we were very satisfied with E-Car One. I have bought many cars over the years and was surprised (and Refreshed) with the style and character Overall we were very satisfied with E-Car One. I have bought many cars over the years and was surprised (and Refreshed) with the style and character of the dealership and all of its employees. This is a no-pressure buying experience, and a fun atmosphere. To get started, you tell them which cars you are interested and set up a time to test drive. They valet the cars in and out for you. If none of the cars speak to you, no problem. Keep looking. They will get one in that does. It took us a little over 3 weeks (three Saturday test drive sessions) for my wife to finally decide. The test driving actually took us in a different direction as she deciced on an SUV instead of a Sedan (much to my satisfaction). Another good reason to shop here is their pricing of the Cars and also the Extended Warranty. You can waste a lot of time looking at all the dealerships and they wont beat E-Car Ones' pricing. That goes for both the Cars and the Extended Warranty. They beat my credit union on both financing and price of extended warranty. Very impressive! and thanks Ozzie! Elias S. was our Salesperson and I would certainly recommend that you give him a call. He will definately take good care of you:) Mr. Rassas glided us through all the paperwork and answered all our questions. thanks Rami! Now that my wife is all set, i know where to look! Heck, who wouldnt want to go test drive cars on a sunny Saturday? What a nice date! Dont hesitate to give Elias a call. You wont be disappointed! Sincerely, W&L Kirby More
Great experience! Hassle free and professional from everyone I met. I will be back. The entire process only took a couple hours unlike other dealerships. Love the webs Hassle free and professional from everyone I met. I will be back. The entire process only took a couple hours unlike other dealerships. Love the website too. More
Great customer service I drove all the way from Lubbock a 5 hour drive Elias got my car waiting I tested drive it errythin good went home with my Mercedes Benz c300 will be I drove all the way from Lubbock a 5 hour drive Elias got my car waiting I tested drive it errythin good went home with my Mercedes Benz c300 will be coming back for my next car.wonderful service More
Nice assortment of vehicles and excellent customer service Jaren was very helpful with the entire transaction, going above and beyond to make sure everything was done as requested. The vehicle was delivered o Jaren was very helpful with the entire transaction, going above and beyond to make sure everything was done as requested. The vehicle was delivered on time and just as promised (including an excellent interest rate). He did such a great job that I'm working with him on trading my second car now. Thanks again Jaren. More
Clear, open and helpful My experience with E- CarOne was smooth and easy from start to finish. Though I came knowing what I wanted and had few questions, they were more than My experience with E- CarOne was smooth and easy from start to finish. Though I came knowing what I wanted and had few questions, they were more than willing to answer those and were open and straightforward about everything I asked about. They even express mailed my garage door opener to me after they reminded me to grab it from my trade- in (and I forgot), no questions asked. More
Excellent value and service E-carone was hands down my best car buying experience to date. The dealership came highly recommended to me and I was extremely impressed every step o E-carone was hands down my best car buying experience to date. The dealership came highly recommended to me and I was extremely impressed every step of the way. I felt valued as a customer and that I was getting a very good deal for the car I was buying as well as the car I was trading it. Financing was a breeze and at an exceptional rate- the monthly payment that was initially presented to me ended up being the ACTUAL number when I signed all the paper work. There were no 'dealer add ons' or warranties shoved down your throat. Bryan was an excellent sales representative who never pressured me into a decision. He encouraged me to weigh all my options before making a decision. I trusted Bryan and felt confident in buying a car from him. Ozzie helped me with financing and he was top notch. He took the time to have a conversation with me and reviewed each of the documents that were going to be signed. He focused solely on me and didn't try to push any additional add ons. Between Bryan and Ozzie, this was my best car buying experience. The process was hassle free, transparent, easy and even fun! Thanks e-carone- I will be buying more from you in the future! More
30 Minute Purchase Process Elias had the car ready and waiting when we arrived. After a quick test drive and inspection the car was in better than expected condition. Since I Elias had the car ready and waiting when we arrived. After a quick test drive and inspection the car was in better than expected condition. Since I had already pre-signed papers, I simply exchanged my check for keys and owner's manual and I was on my way. Elias was courteous and straight forward in this easy process. More