eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Took to my Prosche Hello Citizens! I made an appointment to sell my Prosche, once reached they asked me to wait while they took the car for checking and appraisal. Th Hello Citizens! I made an appointment to sell my Prosche, once reached they asked me to wait while they took the car for checking and appraisal. The offered me way too less than what they had offered when I had registered my car on TureCar website. And they did serious damage to the coolant system to benefit them to make a low offer. And after negotiating they wouldn't buy the car anymore. Now, I am left with a vehicle that leaks coolant profusely and not drivable. I had to finally tow my car to a garage. Very Poor customer service, these individuals are wolves in sheep's clothing. If at possible avoid to them. Very bad very bad people. -Srinivas Hello - Yes, I wanted to sell my car, but you had your service technicians check and give me an appraisal price. Then why the xxxx you want to me to get it checked at a local mom and pop mechanic shop? I am sorry to say, you people are xxxx bags, sleazeball, cut throats.... Needless to say you are bad people with no heart, prepared to rip off innocent people. I don't know how you go to home to your family and kids thinking you screwed someone. I am not recommending you to anyone including my foes. -Srinivas More
Mercedes purchase If a car buying experience can be called efficient and enjoyable, this was it I will use this agency next time I buy a car. Thanks. If a car buying experience can be called efficient and enjoyable, this was it I will use this agency next time I buy a car. Thanks. More
Amazing dealership! Great selection and great staff! Absolutely amazing dealership. The staff is incredibly friendly and the dealership is clean and has a huge selection of luxury vehicles. Tricia made m Absolutely amazing dealership. The staff is incredibly friendly and the dealership is clean and has a huge selection of luxury vehicles. Tricia made my buying experience very quick, easy and pleasant. Highly recommend this place to anyone looking for a trustworthy pre-owned luxury vehicle. More
Easiest place I have dealt with buying a car. E-CarOne was advertising several Smart Fortwo Electric's online. Price was very reasonable and I contacted them about a silver one that caught my eye. E-CarOne was advertising several Smart Fortwo Electric's online. Price was very reasonable and I contacted them about a silver one that caught my eye. After putting down a deposit, I drove 800 miles from Chattanooga to Dallas to pick it up. I have been very pleased with my purchase and the way I was treated by Chris and his associates at E-CarOne. More
Thanks so much Thanks, Brian, for an extremely pleasant buying experience. We drove more than 90 minutes to test drive a car found online. When we arrived, the car Thanks, Brian, for an extremely pleasant buying experience. We drove more than 90 minutes to test drive a car found online. When we arrived, the car was ready for us to drive home - in case we bought it...which we did! More
Purchased BMW 328i I had an overall good experience purchasing my BMW. Bryan was helpful on getting me into the vehicle. I received the car at a good price and the staff I had an overall good experience purchasing my BMW. Bryan was helpful on getting me into the vehicle. I received the car at a good price and the staff was friendly. My only concern was learning the navigation and media system, there is nothing offered to help better understand once purchased besides directing you to go to YouTube. More
Great Experience E Car One is an outstanding company if you're in the market for a nice luxury vehicle. I had they opportunity to work with Ash O., who was outstanding E Car One is an outstanding company if you're in the market for a nice luxury vehicle. I had they opportunity to work with Ash O., who was outstanding. He made sure that all my questions were answered and took care of anything that needed. The entire company and staff were pleasant to work with. I will definitely recommend them to others. More
Bought a BMW Had a good experience at E-cars. They had a good price on the car and the ability to reserve it online was extremely helpful as we lived out of town. Had a good experience at E-cars. They had a good price on the car and the ability to reserve it online was extremely helpful as we lived out of town. Process was quick, all told we were in and out with out new car in about 90 minutes. Granted, we knew exactly what we wanted and had done a lot of online research. They were willing to drive the car to an independent repair shop per our request for an inspection. My gripes with them are similar to most places. They like "haggle free pricing" which is a convenient way to not have to negotiate the pricing. However, this is more of a widespread problem and not unique to them. Also, with any used car dealership that has numerous brands and models, they knowledge of the specific model we wanted was limited. Also, management with whom we signed all papers with seemed indifferent to our purchase when this was a car we had been working very hard for and would have liked them to be a little more enthusiastic. Despite this, our sales associate, Bryan, was very helpful. Overall, I would recommend them to others, More
Excellent Service This is my second time purchasing a vehicle from E-Carone. I called first to make an appointment to view a vehicle that I saw on their website. Spence This is my second time purchasing a vehicle from E-Carone. I called first to make an appointment to view a vehicle that I saw on their website. Spencer worked with in viewing and testing driving the vehicle. After the test drive I noticed some issues with the vehicle and Spencer was more than happy to have those issues fixed. After putting a deposit on the vehicle I left knowing that I was in good hands in getting those minor issue fixed. Spencer was great in providing me with a daily update on the status of the vehicle and once the issues have been resolved he helped me setup another appointment to test drive the vehicle again. After the second test drive was done it only took an hour to get my trade in and financing done. I was really surprised with how fast the whole process went. I would definitely recommend E-Carone and Spencer for those who are really interested in purchasing a vehicle and having a no string attached, no haggle and great experience. More
Justin was very helpful Overall buying experience was hassle free and great. Justin was very helpful and accessible. Worked thru a little hiccup there was and took care of it Overall buying experience was hassle free and great. Justin was very helpful and accessible. Worked thru a little hiccup there was and took care of it. More