eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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e-CarOne Gained a forever customer this week. Simply the best! These guys are good. They treat you like family. I bought a 2013 BMW 650i m sport. I love this car. I loved the fair price. I r Simply the best! These guys are good. They treat you like family. I bought a 2013 BMW 650i m sport. I love this car. I loved the fair price. I received zero pressure to buy the car. Elias contacted me a few times just to "check in". Never did push the car like most car salespeople usually try and do. Elias is very professional and I couldn't be more happy with his customer service. A new friend. Ryan was my first contact by way of my online trade appraisal at e-CarOne. He gave me what I needed and I felt he was very fair with my appraisal. He is very friendly and treats you as if he has known you for years. If fact, while I was at the dealership, I observed his interactions with other appraisals and his approach is outstanding....very sincere. I was greeted by Rami upon entering the store front. (very welcoming). Makes me want to work here! Thanks to everyone, Todd Barnett More
Literally, LIFE CHANGING. Never buying anywhere else! I've known Spenser for many years, but I wasn't aware he worked at E Car One until after I found a few cars I like on Auto Trader and Car Gurus an I've known Spenser for many years, but I wasn't aware he worked at E Car One until after I found a few cars I like on Auto Trader and Car Gurus and when I realized it was the Spenser I knew I was thrilled! My car shopping situation was completely unexpected and without warning so I was quite stressed out over the idea of needing a vehicle on no notice and also car shopping in general because I've had awful experiences in the past and Spenser went above and beyond to make sure he righted the wrongs of OTHER companies. He turned what could have easily been a super stressful, and potentially miserable experience into something so easy and painless that I felt like I was buying a new purse, a big investment but without any stress! He stayed up late several nights to go over options with me and talked me through each car I liked, making sure I made the best choice and not just a sale, it was incredibly evident that he genuinely cares about the best interest of his clients! Spenser kept my husband and I from killing eachother over the stress and providing such an unparalleled experience that my husband ended up buying a car as well, which was definitely not part of the plan. I can not reiterate how amazing this experience was, I will never buy anywhere else and preferably not from anyone else, Spenser is next level. He turned a negative (old car situation) into a HUGE positive with TWO great cars. He saved my anniversary from being super stressful and made it super memorable, who else can make matching Mercedes for an anniversary happen on short notice with no stress. I will only let anyone I care about who is car shopping buy from him. More
Great! Bought a BMW at ecar one. Ash was easy to work with. Justin as well. This was my first time buying at ecar one and I will be back. Many thanks!! Bought a BMW at ecar one. Ash was easy to work with. Justin as well. This was my first time buying at ecar one and I will be back. Many thanks!! More
Pleasure working with Mr.Ash and Mr. Justin :) Hi Mr. Ash , I wanted to thank you for being a man of your word . It was a pleasure being help by you and Justin that by the way I want to thank Hi Mr. Ash , I wanted to thank you for being a man of your word . It was a pleasure being help by you and Justin that by the way I want to thank him for the Pen ;this is my second car I purchased from you and hopefully not the last :) ) Eddie and I will be coming back to look at a jeep or truck .you made this purchase very easy . God bless you and your family and continue to be kind. Ditto for Justin :) Sincerely, Maggie and Eddie More
Smooth Dealership was easy to identify from the highway. Large and easy to spot. Very fresh and clean facilities. The place was very busy on a Saturday after Dealership was easy to identify from the highway. Large and easy to spot. Very fresh and clean facilities. The place was very busy on a Saturday afternoon with dozens of shiny luxury vehicles parked about. Staff was professional and casual. We were approached by several different employees asking if we had been helped. Free popcorn and drinks. Nice area with couches and TVs. Sort of a CarMax like atmosphere but much more laid back, which was nice. I didn't need to haggle because the Mercedes I purchased was already priced very well. Elias was our sales rep and he did an awesome job taking care of us. He was obviously busy that day but he always kept us feeling important as he hustled around the dealership closing our deal out. He communicated well every step of the way and we weren't left in the dark about anything that was happening while we waited. When I reported a couple of small smudges on my new vehicle's rims he immediately took the car back to the service area and had them wiped off for me after I offered to do it myself. He didn't hesitate to take care of me. Elias is the man. More
Second time buyer, same result! Customer for LIFE I first purchased my Mercedes Benz from ecar in 2014, owning my own business I tend to be very critical of customer service, and the entire sales proc I first purchased my Mercedes Benz from ecar in 2014, owning my own business I tend to be very critical of customer service, and the entire sales process. We worked with Rami last time and was very impressed on the entire experience; such a seemless transaction that completely takes the high stress out of purchasing a foreign vehicle. Second time, same result! Spenser helped me pick out a BMW for my husband since I'm not as familiar with them and was able to put it all together in under an hour! Special thank you to Rami for helping me customize my warranty coverage, and term-the entire transaction took under an hour. And I even added an extended warranty to my own car all in one day! You have gained a customer for life, our family will never buy elsewhere! Thank you E-CarOne for another incredible experience! More
Amazing This was the best experience I have ever had when purchasing a car, I was already pre qualified but he got me a lower rate of 1.98APR. The paperwork This was the best experience I have ever had when purchasing a car, I was already pre qualified but he got me a lower rate of 1.98APR. The paperwork took maybe 15-20 minutes.... Seamless, no pressure and no surprises. I will recommend this to all of my family and friends, thanks again 😄 More
Fantastic Experience This dealership was a refreshingly different car buying experience. Selection was huge, comparison tools were a great difference from other car dealer This dealership was a refreshingly different car buying experience. Selection was huge, comparison tools were a great difference from other car dealers. Bryan was very helpful and patient with me throughout all my questions, comparisons and the buying process. At no point did I feel I was being pressured into purchasing a vehicle I wasn't interested in. He even helped me make a same-day deal when I found the car I wanted. More
Great service Car is great, but I expected that. What really stood out was the service provided by Spencer S. When you buy a car from halfway across the country t Car is great, but I expected that. What really stood out was the service provided by Spencer S. When you buy a car from halfway across the country there can always be a few hiccups, but Spencer kept me informed and did what he needed to to make it right and right away. Will definitely work with EcarOne and Spencer again when I'm in the market for a new car. More
Great experience Everything was very easy and fast, Spenser was great and very friendly. I am glad we found e car online and will consider them with my future purch Everything was very easy and fast, Spenser was great and very friendly. I am glad we found e car online and will consider them with my future purchases. More