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eCarOne

Plano, TX

4.8
2,540 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,540 reviews

July 07, 2013

Good—Large inventory of luxury cars with reasonable (not the lowest) price. Bad – Sales reps are too busy to devote time for you. I interacted with Paul before visiting their showroom. He said he would More

by ss2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Paul, Savannah
May 25, 2013

savannah is great very helpfull she give alot of respect to me and my family and answered all over questions and made us satisfy with the purchase of the vehical. she has a great personality always happy. More

by atiqferoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah
April 29, 2013

ABSOLUTE BEST DEAL IVE EVER DONE, PROFESSIONAL , COURTEOUS, POLITE AND WONDERFUL. I AM VERY HAPPY WITH THE CAR, THEY WENT ABOVE AND BEYOND AND I APRECIATE THAT VERY MUCH, DO NOT HESTATE EVEN FOR ONE More

by JSINGHY@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROMI, MASSOUD,ROCKY, Rami Rassas, Masoud Rahmani
April 27, 2013

We are out of state customers and Silas made our car buying experince excellent! He kept us informed all week on the status of the vehicle and even told us about an accident the vehicle was in that wasn More

by fresh2def1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas
March 29, 2013

Showroom experience is great but the purchase experience itself was poor. Salesman had very poor communication skills and didn't describe the process well. They also added a bunch of spurious nickel and d More

by WYKEHAMIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill, Rob, Ozzie, Rob A.
January 14, 2013

I bought a car here over the weekend and was beyond happy with their service! I found E-Car One via cars.com and was a little hesitant since they're not your traditional Ford/Chevy/etc dealership. I work More

by ValerieGoode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rocky
October 29, 2012

Absolutely a great place to buy a used BMW or Mercedes. Huge, huge selection of cars to choose from. Although I did not buy a car as I was in a hurry, I was amazed at the seletion and price. I will be ba More

by mwallace214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walked the lot inside and out
September 30, 2012

Don't use Steve Salerno!!! He is a sleaze ball . We came into his office to make a deal. He started out on how he is a consulting to the company where he is helping them with improving their salesmans More

by ttriobravo
Price
Recommend Dealer
No
Employees Worked With
Steve Salerno
Oct 27, 2012 -

eCarOne responded

At E-CarOne we want to make sure every customer has a pleasant and satisfying experience. We did attempt to reach out to the customer, but were unsuccessful, but we have done our part to insure that this type of experience does not occur again.

September 15, 2012

I have dealt with several dealerships and salespersons over the years and I would have to saying my Ecarone buying experience was one of the best. The staff was extremely courteous and Rocky never pressu More

by chris.fisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
August 09, 2012

I called ahead to schedule a time to test drive a few different cars I had in mind. The next day I showed up 20 minutes early and Rocky already had the cars lined up for me, he let me take them out on my More

by MCulvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rocky
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