eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Good—Large inventory of luxury cars with reasonable (not the lowest) price. Bad – Sales reps are too busy to devote time for you. I interacted with Paul before visiting their showroom. He said he would the lowest) price. Bad – Sales reps are too busy to devote time for you. I interacted with Paul before visiting their showroom. He said he would pull the cars out for test drive before my arrival. When I reached there, he had not done his homework and kept me waiting for 30-35 minutes. Another rep, Savannah, did help me with my other questions and car history reports. I test drove a couple of cars and liked one, but it had some sensor issues which needed to be fixed. I did not buy the car from here, as I found similar car with better price elsewhere. More
savannah is great very helpfull she give alot of respect to me and my family and answered all over questions and made us satisfy with the purchase of the vehical. she has a great personality always happy. to me and my family and answered all over questions and made us satisfy with the purchase of the vehical. she has a great personality always happy. More
ABSOLUTE BEST DEAL IVE EVER DONE, PROFESSIONAL , COURTEOUS, POLITE AND WONDERFUL. I AM VERY HAPPY WITH THE CAR, THEY WENT ABOVE AND BEYOND AND I APRECIATE THAT VERY MUCH, DO NOT HESTATE EVEN FOR ONE COURTEOUS, POLITE AND WONDERFUL. I AM VERY HAPPY WITH THE CAR, THEY WENT ABOVE AND BEYOND AND I APRECIATE THAT VERY MUCH, DO NOT HESTATE EVEN FOR ONE SECOND TO BUY FROM ECARONE! More
We are out of state customers and Silas made our car buying experince excellent! He kept us informed all week on the status of the vehicle and even told us about an accident the vehicle was in that wasn buying experince excellent! He kept us informed all week on the status of the vehicle and even told us about an accident the vehicle was in that wasn't reported on the CarFax report. In the end, Silas made our car buying experinece a pleasurable one, and when its time for another, we will be back to E Car One! More
Showroom experience is great but the purchase experience itself was poor. Salesman had very poor communication skills and didn't describe the process well. They also added a bunch of spurious nickel and d itself was poor. Salesman had very poor communication skills and didn't describe the process well. They also added a bunch of spurious nickel and dime charges to the final purchase price to jack up the price. We had to wait a couple of hours for the car to be released because of their finance process. It has never taken me more than 30 minutes to complete the paperwork for a car purchase before but this was hours. More
I bought a car here over the weekend and was beyond happy with their service! I found E-Car One via cars.com and was a little hesitant since they're not your traditional Ford/Chevy/etc dealership. I work with their service! I found E-Car One via cars.com and was a little hesitant since they're not your traditional Ford/Chevy/etc dealership. I worked with Rocky who was great. We were not pressured into anything and I really appreciate the "no hassle" sales. Since they mostly deal with luxury cars (we bought a Jeep from there) we got the best deal for our BMW trade in. Rocky and the team were very helpful and worked with us to get the best deal possible for financing as well. These guys were great and I would highly recommend them! It was an incredibly painless process! More
Absolutely a great place to buy a used BMW or Mercedes. Huge, huge selection of cars to choose from. Although I did not buy a car as I was in a hurry, I was amazed at the seletion and price. I will be ba Huge, huge selection of cars to choose from. Although I did not buy a car as I was in a hurry, I was amazed at the seletion and price. I will be back. Thanks, Mike More
Don't use Steve Salerno!!! He is a sleaze ball . We came into his office to make a deal. He started out on how he is a consulting to the company where he is helping them with improving their salesmans came into his office to make a deal. He started out on how he is a consulting to the company where he is helping them with improving their salesmanship skills. I am thinking more like helping to run it down the tube. He should take salesman class 101. To make the long story short, he started showing us some bogus numbers how the company paid $35,000 or something for a used 2010 Lexus RX 350, listed for $35,450. Really!!! I thought to myself, your company is stupid for paying that kind of money. He said that they barely making any money so there would be no room for haggling. I basically told him you just wasted my time and your time and walked out. That is one of the stupidest selling tactics used in a high end used cars. He reminds me of Danny Devito in "Matilda" where Danny was a sleazy car salesman. Do not use him!!!! More
I have dealt with several dealerships and salespersons over the years and I would have to saying my Ecarone buying experience was one of the best. The staff was extremely courteous and Rocky never pressu over the years and I would have to saying my Ecarone buying experience was one of the best. The staff was extremely courteous and Rocky never pressured me to buy. In fact, he encouraged me to look at other vehicles and even compare prices at other dealerships! They have been highly attentive to any concerns I have had after the purchase of my Lexus. I will definitely recommend them to my friends and associates who are in the market for vehicles. More
I called ahead to schedule a time to test drive a few different cars I had in mind. The next day I showed up 20 minutes early and Rocky already had the cars lined up for me, he let me take them out on my different cars I had in mind. The next day I showed up 20 minutes early and Rocky already had the cars lined up for me, he let me take them out on my own test drives and I thought to myself this is not only the best experience already, but I never felt pressured, he told me the history of the cars, and was always up front with me on every question I had. When it came to Finance, Ozzie was a genuine guy to deal with. He even beat my own banks interest rates! The car was ready for me the same day and I am loving my 7 series. I've recommended these guys to family, friends and strangers alike. I will be back to purchase my next vehicle from Rocky and Ozzie as they have changed my views on how dealerships should and could operate... Many dealerships should start taking notes from these guys. Well done! More