eCarOne

My husband and I bought a 2009 Range Rover from this dealership. After only having the vehicle for a couple of days we ran into a few problems with the vehicle and had to make repairs. The back gate was dealership. After only having the vehicle for a couple of days we ran into a few problems with the vehicle and had to make repairs. The back gate was broken and had many parts that were missing from it which had caused the gate to raddle continuously when we hit a bump or pot hole. After a week of driving the vehicle the front passenger seat continuously made a clicking noise every time you hit a bump or sometimes when you are just driving down the road. After taking the vehicle to Land Rover for repair we had to pay $170 in labor to fix the issues. I then called Rami at eCarOne to see if he would reimburse us for the labor on the vehicle. He was very apologetic on the issue and said that he would send a check the next day to cover our “out of pocket cost”. My husband and I appreciated the kind gesture that eCarOne took to help accommodate our issues we were having. More

I found E-CARONE by actually doing a search on cars.com. I saw a couple of the cars that they had listed and then went directly to their site. The quality and level of cars that they have is quite impressiv I saw a couple of the cars that they had listed and then went directly to their site. The quality and level of cars that they have is quite impressive. They seem to specialize in higher end, low mileage cars and have very good prices. I knew what I wanted (BMW 3 series convertible) and they had several to choose from. They had one with the right specs, and to fit my price range. The sale, Kyle, assistant wasn't high pressure. He showed me what they had, discussed the cars, let me take which ever ones I wanted out for a test drive and was had the next one lined up when I got back. The sales process was simple. They gave me a VERY FAIR price for my trade and, while they explained about the options for extended warrantees, didn't pressure me at all to buy one. (even though I ended up doing so). The only complaint I have is AFTER I purchased the car and I went in the next day to pick it up. The needed to change out a tire that had a side wall bubble, fix a small issue with the back bumper and get it inspected so they could apply for the plates. The car was supposed to be ready the next day at 2:00PM They said they would call me. 2:00 came and went so I called them. They said they were running behind and that it would be more like 4:00. I said OK and that I would swing by the bank, pick up a check to pay the balance and be there at 4:00. When I arrived at 4:00, the car was not ready.. 4:30, 5:00, 5:30, 6:00.... Finally I told them that I HAD TO LEAVE by 6:30. The car showed up at almost 6:30 on the dot. HOWEVER, the inspection wasn't done, it had not been cleaned or detailed and It did not have the 1/2 tank of gas that I was promised. While Javis promised to make it right if I could bring the car back later in the week, there was very little (if any) apology for keeping me waiting or for the fact that the really didn't communicate the situation very well. I'm taking the car back this coming Friday to have the final things taken care of.. We'll see how their post sale customer service is.... UPDATE: I took the car in on Friday to have the inspection done and get the car detailed and they made everything right. All in all I'm very impressed with e-CarOne and the whole experience. I'll have no problem sending my friends there too look for a car. Well done e-CarOne More

I rate these guys the best of best...Great experience even for a skeptic like me going into a "traditional" dealership, but these guys blew me away. A new way to buy and I will be back. Easy and actually even for a skeptic like me going into a "traditional" dealership, but these guys blew me away. A new way to buy and I will be back. Easy and actually fun! More

I went to EcarOne looking to purchase a new convertible for my wife and I. I worked with a salesman named paul and he was very helpful with all the questions we had. He brought up several different convert for my wife and I. I worked with a salesman named paul and he was very helpful with all the questions we had. He brought up several different convertibles for my wife and I to test drive and we finally decided on one that we wanted. Financing was a breeze and we had a new car for the weekend without any headaches. I will definitely be sure to come back here at EcarOne to purchase my next vehicle. More

Buyers beware I purchased a Mercedes C300 from these Buyers beware I purchased a Mercedes C300 from these guys and they priced it and sold it to me as if it had never been in an accident. However, wh Buyers beware I purchased a Mercedes C300 from these guys and they priced it and sold it to me as if it had never been in an accident. However, when I tried to trade it in, information revealed the car had been in a very serious accident. Now the guys at e-carone.com said they’d make it right with me when I confronted them about this situation. Again, be very careful because what they say and what they do, don’t match up. So now I’ve had to get a lawyer to get this costly “mistake” made right. So if you are contemplating doing business with these guys, do extra homework on your own to validate the true condition and value of what they are selling. More

It was a very easy and pleasant experience. I would definitely recommend this dealership! Jarvis was great and very friendly! And the cars are beautiful! definitely recommend this dealership! Jarvis was great and very friendly! And the cars are beautiful! More

Excellent customer service with great price for the vehicle that I wanted. Worked well with the two vehicles that we traded in. I would highly recommend them for any vehicle purchase. vehicle that I wanted. Worked well with the two vehicles that we traded in. I would highly recommend them for any vehicle purchase. More

I had a wonderful experience at E-Car One!! Everyone was very nice, worked with me on my price and payments and didnt give me any bullcrap. I walked out with a huge smile on my face and a new BMW128i! I abs very nice, worked with me on my price and payments and didnt give me any bullcrap. I walked out with a huge smile on my face and a new BMW128i! I absolutly love it!I would and have already recommended friends to come up here and buy a car! They put alsolutly no pressure on my and made me feel like I was a person, not a number to them. Thanks E-Car One! and Thank Josh, my salesman. More

I came to ecarone on saturday and was amazed at the amount of cars that they had in inventory. I was able to browse the inventory right in the showroom without anyone hasseling me about my intentions amount of cars that they had in inventory. I was able to browse the inventory right in the showroom without anyone hasseling me about my intentions at the dealership. I felt so relaxed and I am going back nex week to buy my new car. thanks More