eCarOne

I had an effortless buying experience, and Vinh played a crucial role in making it smooth. I'm definitely considering them for my next purchase due to the positive encounter. crucial role in making it smooth. I'm definitely considering them for my next purchase due to the positive encounter. More

Really friendly excellent customer service! ! Really knowledge about cars. Would recommend it to anybody to buy new car in the future ! Really knowledge about cars. Would recommend it to anybody to buy new car in the future More

Over all good experience. Kim Tran was extremely helpful.She answers my text or phone calls promptly. Kim Tran was extremely helpful.She answers my text or phone calls promptly. More

Great experience. I found the car, qualified for financing (online), scheduled pickup, sign and done in approximately 1 hour. Very smooth process. I found the car, qualified for financing (online), scheduled pickup, sign and done in approximately 1 hour. Very smooth process. More

I purchased a car on the 5th of january 2024. It took 2 months to get the title. However, the sales support and interaction turned great. It took 2 months to get the title. However, the sales support and interaction turned great. More

Efficient, responsive with a high quality of in stock vehicles to choose from. Excellent service. vehicles to choose from. Excellent service. More

Jared reached out to me immediately after I sent a chat. The car we wanted had sold, but eCarOne has a great selection and we discovered a gem. A very pleasant car buying experience! The car we wanted had sold, but eCarOne has a great selection and we discovered a gem. A very pleasant car buying experience! More

A+ Transaction, easy financing and wonderful rate. Handled all communication virtually and came to the dealership to sign paperwork and test drive only. I would certainly return and refer friends and Handled all communication virtually and came to the dealership to sign paperwork and test drive only. I would certainly return and refer friends and family. More

The dealership had a nice selection of cars to choose from. I enjoyed the experience up until after I purchased the car. Everyone appeared friendly and helpful. The financing person informed me that t from. I enjoyed the experience up until after I purchased the car. Everyone appeared friendly and helpful. The financing person informed me that they could hold my paperwork until the next day because I wanted to speak with my insurance company to see if they covered GAP insurance. I called eCarOne the following day after I purchased my car to tell them that I didn’t need the GAP as my insurance would cover it. To my surprise, they had already submitted my paperwork despite telling me they would hold it. The sad part was that it wasn’t even noon. I requested the GAP cancellation form. I had to call three times, and three different sales people told me that they would send the cancellation form to me over a period of two days. I only received the form after I was sent a survey, and i indicated that I would not be completing the survey until I got the cancellation form. I’ve had my car about 2.5 weeks and I’m still going through the GAP cancellation process. This could have been avoided if the financing team had of just kept their word and held the paperwork until the following day. That dishonesty leaves me with a somewhat negative experience. More

Sam was great and the folks at eCarOne got me into the car that I was looking for! I recommend you give them a chance to earn your business! car that I was looking for! I recommend you give them a chance to earn your business! More