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eCarOne
Plano, TX
2,483 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty
Shop, finance, and reserve your car in just a few clicks.
No-Haggle Fixed Pricing
Home Delivery | 5 Day Money Back*
Rates Start @ 1.99* | 90 Days No Payments*
Simple Trade Process | Protection & Warranty Plans
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,483 reviews
August 17, 2024
Once I became familiar with the business model, the transaction was very smooth and transparent. Dau Nguyen was very friendly and helpful, and I would recommend him wholeheartedly. transaction was very smooth and transparent. Dau Nguyen was very friendly and helpful, and I would recommend him wholeheartedly. More
by Mlmaris
Employees Worked With
August 15, 2024
I purchased a 2021 Tesla Model 3 from Paul and it was a great experience. It had been a few years since I purchased a pre-owned car, which can be a very stressful experience. However, Paul and the eCarOn great experience. It had been a few years since I purchased a pre-owned car, which can be a very stressful experience. However, Paul and the eCarOne management team made the entire experience very pleasant. There were a couple of issues (not the fault of the dealership) that needed to be resolved, and the eCarOne team took care of it. Not only was the experience a good one, the car was in pristine condition. I will definitely consider the dealership if I am in the market for a higher-end pre-owned vehicle. More
by rbb8634
August 13, 2024
They were friendly and accommodating. We bought the car close to closing time and they let us take the car home and come back the next morning to sign everything while they detailed our We bought the car close to closing time and they let us take the car home and come back the next morning to sign everything while they detailed our car. More
by melanie.schroder
Employees Worked With
Other Employees :
I can't remember the name of who was training with Johnny.
August 12, 2024
Thank you great car great on trade in value will come back when it’s time for next back when it’s time for next More
by Kellscon7
August 12, 2024
Kim Tran was great. She was very helpful, she went the extra mile to work with us. She answered all our questions with different cars that we tried. Thank you Kim. :) She was very helpful, she went the extra mile to work with us. She answered all our questions with different cars that we tried. Thank you Kim. :) More
by Neha1209
Employees Worked With
August 09, 2024
This is our second purchase from an EchoPark dealer and they did a great job. Jared was wonderful and made the process of buying and shipping a car from Texas to the Colorado mountains very easy. they did a great job. Jared was wonderful and made the process of buying and shipping a car from Texas to the Colorado mountains very easy. More
by johncibulsky
Employees Worked With
August 03, 2024
Loved doing business with eCar One, it was seamless and effortless I was in and out driving my new mini and loving it. effortless I was in and out driving my new mini and loving it. More
by Ccg1414
Employees Worked With
August 01, 2024
Vin was phenomenal to work with. His involvement in keeping things moving along and staying connected to me to advise where we were at in the process and the price we got on the vehi His involvement in keeping things moving along and staying connected to me to advise where we were at in the process and the price we got on the vehicle make this a 5 star experience. The auto transport and ecare manager who told the driver on his speaker phone we were being difficult after the driver asked us to drive 30 mins to meet him at a location that was no longer our home and wouldn't acknowledge scratches on the vehicle which we were advised to have him do before signing for delivery - they were both 0 stars. It got ridiculous and he attempted to drive away in what he called his vehicle. I realize the manager wanted him back on schedule as he had other folks calling asking where their vehicles were while he had a meltdown on us. However, we paid for this service, did as we were told before signing and then that ridiculousness happened. Use your own transport would be my advice-the company they used was highly unprofessional and put a bad ending in an otherwise fantastic experience. More
by Kelly Bacon
