Back

eCarOne

Plano, TX

4.8
2,489 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
Contact Dealership

4400 W Plano Pkwy

Plano, TX

75093

Directions

By Type

Showing 2,489 reviews

June 10, 2023

BUYER BEWARE! !! Plan to add-on $2000 for the dealer fee and UNAUTHORIZED add-ons! I got home to realize they took the liberty of adding $1525 for Permaplate paintl More

by REMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elias Sahwani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

eCarOne responded

These are completely false allegations. At the time of purchase, you were fully aware of the dealer ad as well as the optional protection items that you decided to purchase. There were several documents that you signed for these purchases. You made comments to our finance team that you were glad your spouse was not with you because you really loved the car and they would not have approved of the added protection products that you purchased. We did offer you the option to return the vehicle if you were dissatisfied with your experience and purchase which you declined and asked us to send you a check for $2,000 for you to remove your negative reviews. We will not be extorted for reviews.

June 10, 2023

Ash was amazing from the very start! Very helpful and full of energy! Best buying experience we’ve had. More

by Mbrown0203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Super sales associates - excellent communication with client - fast service they do everything for the buyer More

by SRM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Amazing service! !!! My sales rep went above and beyond to get me right, Kim Tran is amazing. If I could by 2 or 3 more cars right now I would. I’ll definitely be comi More

by Christian.poux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Above EXCELLENT customer service on Johnny Tran, pleasant attitude, providing knowledgeable & resources, super friendly and a very thoughtful person toward customers. All my friends love the Tesla that I pu More

by Centipede0084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2023

eCarOne has a very nice and modern feel. This is a place where high-quality cars are sold at awesome price points. The associates were polite and brought welcoming energy. We walked away More

by Q.dismuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Awesome company! Their cars are top of the line! The staff is very friendly and takes care of their customers! More

by Wilder.kompton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hosam Ahmed
June 01, 2023

Quick, easy, no hassle process. Appreciated the speciality lot so I didn’t have to deal with a mass of cars. More

by SAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

The no pressure approach with set pricing made it feel like we were all on the same team. I made an appointment to see the car I found online and it was ready when I arrived. Provided DL and ins and took More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Great car, nice dealership was a bit disappointed when I got home and realized why the air splitter spoiler was in the trunk. The passenger mount points are busted and missing. Wish that would have been dis More

by big_jonsun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Sahwani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
47
...