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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,599 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,599 reviews

November 23, 2024

The service here was quick and stress free. Adam was great to work with, I would recommend he and the dealership to everyone looking for a vehicle. More

by juliana_martinezlopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

eCarOne responded

Thank you, Juliana, for your kind words! We're thrilled to hear that Adam made your Tesla purchase quick and stress-free. Your recommendation means the world to us, and we're so glad we could help you find your perfect vehicle. Enjoy your Tesla, and we look forward to serving you again at eCarOne! 🚗✨

November 21, 2024

Great experience. Thanks for the help Kim. It was a pleasure doing business with you. More

by Johnetta.patterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

eCarOne responded

Thank you, Johnetta, for sharing your experience! We're delighted to hear that Kim provided you with great service and made your visit a pleasure. It was a joy doing business with you as well, and we look forward to assisting you again in the future at eCarOne! 🚗✨

November 20, 2024

Great communication and easy test driving! Ended up buying the car later that day, I love my new P2! More

by Claudiacantu1993
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

eCarOne responded

Thank you for the fantastic review! We're thrilled to hear that Tanner provided great communication and made the test-driving process smooth and enjoyable. Congratulations on your new Polestar 2! We're so glad you love it, and we hope it brings you many miles of driving joy. Welcome to the eCarOne family, and don’t hesitate to reach out if you ever need anything!

November 20, 2024

I've purchased 4 cars from Paul and Oz. All great cars and always an easy process. I highly recommend Ecarone. More

by staceys.personal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

eCarOne responded

Thank you so much, Stacey, for your incredible loyalty and for trusting Paul and Oz for all four of your purchases! It means the world to us that you've continued to choose eCarOne for your vehicles and have had such great experiences each time. We're thrilled to hear that the process has been consistently easy for you. Your recommendation is the highest compliment we could receive. We truly appreciate your continued business and look forward to helping you again in the future! Enjoy your vehicles, and thank you for being part of the eCarOne family!

November 20, 2024

The overall process from start to finish was smooth. Mamadi was courteous and a pleasure to work with. More

by bright_jkevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mamadi Mballow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your Ford Bronco purchase! We’re delighted to hear that the entire process was smooth and that Mamadi’s courteous service made it a pleasure to work with him. If there’s anything more we can do to assist you, please don’t hesitate to reach out. Enjoy your Ford Bronco, and thank you for trusting eCarOne! - The eCarOne Team

November 19, 2024

My recent car buying experience with Paul at eCarOne was seamless. Such a great experience! Loving my new GV70! More

by staceymhall13
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Thank you, Stacey, for sharing your wonderful experience! We're thrilled to hear that Paul made your car-buying journey at eCarOne seamless. Congratulations on your new Genesis GV70—it’s an incredible choice, and we’re so glad you’re loving it! If you ever need anything, don’t hesitate to reach out. Enjoy your new ride! 🚗✨

November 19, 2024

Ken was outstanding. Great inventory. Fair pricing. The only negative was Ash. He was fine with us as a customer, but I witnessed him demean a female custodial staff memb More

by rick.skifriscosports
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Rick, Thank you for taking the time to share your feedback. We're thrilled to hear that Ken provided you with outstanding service and that you appreciated our inventory and pricing. However, we’re deeply concerned about your observation regarding unprofessional behavior. At eCarOne, we strive to uphold a respectful and supportive environment for both our customers and our team members. Thank you for taking the time to speak with me on the phone about your concern. As discussed, I did speak with the team regarding the situation and found that this was a misunderstanding. There was no demeaning behavior, but rather a language barrier that may have caused some confusion. We appreciate your feedback and the opportunity to clarify this matter. At eCarOne, we remain committed to maintaining a respectful and professional environment for everyone. Thank you for bringing this to our attention, and we hope to see you again soon!

November 17, 2024

Clean, no hassle from a swarm of sales people. It was really a new concept for me, I've had many friends in the past ask me to go and negotiate for them when they were car shopping. This new co More

by dnlbtlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

eCarOne responded

Thank you for sharing your experience! We're so glad you appreciated the no-hassle, modern approach we take at eCarOne. It’s exciting to hear that our concept stood out to you as a game-changer in the industry—your kind words mean a lot to us! We’ll be sure to pass along your compliments to Kim; she’ll be thrilled to know she made your visit pleasant. If you ever need anything or have friends ready to explore our hassle-free process, we’re here to help! 🚗✨

November 17, 2024

We had great experience buying my car. Bryan was very helpful and knowledgeable. Thank you for everything. More

by aodhwani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that Bryan was helpful and knowledgeable throughout your Tesla purchase. Providing great service and expert guidance is what we strive for, and we’re so glad you had a positive experience. Enjoy your new Tesla, and if you need anything in the future, don’t hesitate to reach out. We’re here to help! Best regards, The eCarOne Team

November 16, 2024

Great experience! It was quick and got me the good APR . Staff as very friendly and provided details More

by shoban.vuppala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamdy Aboelhasan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

eCarOne responded

Shoban, Thank you for sharing your great experience with your BMW purchase! We’re thrilled to hear that Adam and Handy made the process quick and smooth, while securing a great APR for you. It’s wonderful to know our friendly staff provided all the details you needed. We truly appreciate your kind words and look forward to assisting you again in the future! Best regards, The eCarOne Team

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