Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,670 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
Contact Dealership
View Awards

4400 W Plano Pkwy

Plano, TX

75093

Directions

By Type

Showing 2,670 reviews

January 05, 2025

Excellent experience! Tanner and the entire team were great and made the buying experience easy. Highly recommend! More

by Ashley T
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 04, 2025

Great experience I recommend this place. There is no high pressure salesperson pressuring you. I took my time and made the decision that was right for us. More

by CATCARTX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

eCarOne responded

Thank you for sharing your positive experience with eCarOne! We're delighted to hear that you appreciated our no-pressure approach and felt comfortable taking your time to make the best decision for you. Providing a stress-free and supportive environment is what we strive for, and we’re so glad we could deliver that for you. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for recommending us!

January 03, 2025

This is the second car I have purchased from ecarone. Both times I have been impressed by their inventory and fair pricing. More

by mperantie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

eCarOne responded

Thank you for your continued trust in eCarOne, and congratulations on your Audi purchase! We're thrilled to hear that our extensive inventory and fair pricing left a lasting impression once again. Dau and Ash are dedicated to providing exceptional service, and we’re glad they contributed to another positive experience for you. We truly value your loyalty and look forward to assisting you with any future vehicle needs. Enjoy your new ride, and thank you for choosing eCarOne!

January 02, 2025

Great customer care from the initial phone inquiry to final delivery. We will source Bryon, Ash and all again next time we purchase a vehicle. More

by gary.heavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

eCarOne responded

Thank you for your wonderful review, Gary, and congratulations on your F-250 purchase! We're delighted to hear that Bryan, Ash, and the team provided you with excellent customer care from start to finish. It’s always our goal at eCarOne to make the entire process seamless and enjoyable. We truly appreciate your trust and look forward to assisting you again when it’s time for your next vehicle. Enjoy your F-250, and thank you for choosing eCarOne! 🚙✨

January 02, 2025

The pricing structure is quite odd and the inclusion of 2k in excessive/ unrequired add ons drove me to wait for the price to decline. Vin was responsive but there were several issues I had to deal with a More

by Michael Robinet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

eCarOne responded

Thank you for sharing your feedback, Michael, and congratulations on your Volvo purchase from eCarOne! We truly appreciate your honesty and regret that aspects of your experience didn’t meet expectations. While we’re glad to hear that Vinh was responsive, we’re sorry for the challenges you faced regarding the roof racks and locking lug bolts. Your input about pricing transparency and communication is invaluable, and we will work to improve in these areas. If there’s anything further we can do to assist, please don’t hesitate to reach out. We hope you enjoy your new Volvo and give eCarOne the opportunity to provide a smoother experience in the future.

December 31, 2024

Very satisfying on the process the staff was very helpful and made my buy easy thanks More

by luisv1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

eCarOne responded

Thank you for sharing your experience and for choosing eCarOne for your Mercedes-Benz purchase! We’re delighted to hear that Dau and the team made the buying process smooth and enjoyable for you. At eCarOne, we aim to provide exceptional service and ensure every customer leaves satisfied, so your kind words mean a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your trust, and we hope you enjoy your new Mercedes-Benz! Warm regards, The eCarOne Team

December 31, 2024

Very helpful . They stayed late to help me out. Paul was amazing and so is all the backroom staff. Will definitely go back again. More

by Deveshbabu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

eCarOne responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Paul and our dedicated backroom staff went above and beyond to assist you, even staying late to ensure everything was taken care of. At eCarOne, we strive to provide exceptional service, and your feedback truly motivates us. We look forward to welcoming you back in the future! Safe travels in your new vehicle! 🚗✨

December 31, 2024

Buying a new vehicle can be a pain but the folks at eCarOne made it simple and easy. Ken's a great guy, no pressure sales and none of the 'sales speak' you get at other dealerships. I'd recommend eCarO More

by Mrhughart63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

eCarOne responded

Dear Miriam, Thank you so much for your kind words and for choosing eCarOne for your Infiniti purchase! We’re thrilled to hear that Ken and Ash made your car-buying experience simple and stress-free. At eCarOne, we pride ourselves on creating a no-pressure environment, and it’s wonderful to know that Ken’s straightforward approach and the entire team’s efforts resonated with you. We’re especially grateful that you’ve already recommended us to others—that’s the highest compliment we could receive. Your satisfaction means the world to us, and we’re delighted to have been part of your journey to finding the perfect ride. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your trust and support, Miriam! Enjoy your Infiniti, and we hope to see you again soon. Warm regards,The eCarOne Team

December 30, 2024

Very easy and straightforward experience with this dealership. Trevor was excellent overall. Great follow up, quick to respond, low pressure, and patient as we checked out quite a few vehicles. More

by Chad W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad (Adam) Assi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert (Trevor) Trpkosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

eCarOne responded

Thank you for sharing your experience! We're thrilled to hear that Trevor provided you with excellent service during your Mercedes-Benz purchase. His great follow-up, quick responses, patience, and low-pressure approach are exactly what we strive for at eCarOne. We’re so glad you found the process easy and straightforward and appreciate you taking the time to leave this kind review. Enjoy your Mercedes, and we look forward to serving you again in the future! 🚗✨

December 29, 2024

Honestly the best experience we have had with car buying. Everyone was very friendly, knowledgeable and helpful in all aspects! More

by mer_rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

eCarOne responded

Thank you for your fantastic feedback! We're thrilled to hear that Paul and Ash made your Tesla purchase the best car-buying experience you've ever had. At eCarOne, we strive to provide friendly, knowledgeable, and helpful service every step of the way. We truly appreciate your kind words and look forward to assisting you again in the future! 🚗✨

1
...
6
7
8
...
267