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eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,599 Reviews
An Easier Way for a Great Buy on Luxury, Still Backed by the Factory Warranty Shop, finance, and reserve your car in just a few clicks. No-Haggle Fixed Pricing Home Delivery | 5 Day Money Back* Rates Start @ 1.99* | 90 Days No Payments* Simple Trade Process | Protection & Warranty Plans
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4400 W Plano Pkwy

Plano, TX

75093

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Showing 2,600 reviews

November 06, 2024

Excellent service plus best deals in town. They always have very surprising deals. Always check ecarone if you plan to buy a car. More

by welworthliu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamadi Mballow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re delighted to hear that Mamadi provided you with excellent service and that you found the best deals in town at eCarOne. We work hard to offer great value and an impressive selection of vehicles like your Mercedes. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Enjoy your new car!

November 04, 2024

First time buyer at eCarOne. Very satisfied with the experience. No games, no gimmicks. Gave me good value for my trade-in. Smooth transaction. Ken, my sales advisor is super More

by J8opoco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for sharing your experience! We're thrilled to hear that your first visit to eCarOne was so positive. It’s great to know that Ash, Mamadi, and especially Ken, made your Lexus purchase smooth and straightforward. We pride ourselves on transparent, hassle-free service, and we're glad you felt valued throughout the process, including receiving good value for your trade-in. Your satisfaction means everything to us. Enjoy your new Lexus, and we look forward to serving you again in the future!

November 04, 2024

Bryan reached out to me a few times when a car I had been searching for came to eCarOne. We appreciate his help and initiative. It was a smooth process. More

by jackiefritzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your kind review, Jackie! We’re so glad to hear that Bryan’s initiative and persistence paid off, helping you find the perfect Rivian at eCarOne. Providing a smooth and seamless experience is what we aim for, and we’re delighted that you felt well taken care of. We truly appreciate your trust in us and hope you enjoy every moment with your new Rivian. Thank you for choosing eCarOne!

November 04, 2024

Transaction was seamless and easy. Felt comfortable buying sight unseen and by video. I felt that all my questions were answered and I ended up with a beautiful car delivered to my doo More

by Christy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your thoughtful review, Christy! We're so glad to hear that Johnny made your Mini Cooper purchase seamless and comfortable, even buying sight unseen. At eCarOne, we strive to provide clear communication and ensure all questions are answered so our customers can buy with confidence. We're thrilled that you love your beautiful new car and that it arrived right at your doorstep. Enjoy every drive, and thank you for choosing eCarOne!

November 04, 2024

Johnny Tran made my experience easy from beginning to delivery of my vehicle. He was a fast and informative communicator. Received my car yesterday and I love it already. Thank you Johnny and E-Car on More

by adamjrichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you so much for your great review, Adam! We're delighted to hear that Johnny Tran made your Tesla purchase smooth from start to finish with clear and timely communication. It’s fantastic to know you’re already loving your new car. We appreciate your trust in Johnny and eCarOne, and we’re excited to have been part of your car-buying journey. Enjoy your Tesla, and thank you for choosing us!

November 03, 2024

Johnny was a great guy. He was attentive and made everything ready before I got to the car shop. The finance guy was great as well. He did all he could to make me happy More

by Lalaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamdy Aboelhasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lear Hillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Lalaa! We're so glad to hear that Johnny provided attentive service and made sure everything was ready for you before you arrived at the dealership. It’s great to know that our finance team also worked hard to ensure your satisfaction. We appreciate you choosing eCarOne for your Mercedes purchase and are thrilled that you had such a positive experience. Enjoy your new car, and we look forward to helping you again in the future!

November 03, 2024

Incredible prices. Excellent customer care. Bryan went above and beyond making sure of my satisfaction More

by Micronaut
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re so pleased to hear that you found our prices incredible and experienced excellent customer care. Bryan’s dedication to going above and beyond to ensure your satisfaction is exactly what we strive for at eCarOne. We’re grateful for your trust and hope you enjoy your new vehicle. Thank you for choosing eCarOne, and we look forward to seeing you again in the future!

November 02, 2024

Kim did a great job with answering my questions and making sure I was getting the car I expected. More

by amskhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your kind review! We're so glad to hear that Kim did a great job answering your questions and ensuring you got the car you expected. At eCarOne, we always strive to provide excellent customer service, and it’s wonderful to know Kim was able to make your experience positive. Enjoy your new car, and we hope to serve you again in the future!

November 02, 2024

Johnny Tran was our salesperson. He found the right car within our budget. The buying experience was painless. The best car dealer in the Metroplex. More

by Dexter Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Dexter! We’re so glad to hear that Johnny Tran helped you find the perfect Mercedes within your budget and made the buying experience seamless. At eCarOne, we strive to provide the best service in the Metroplex, and it’s great to know we met your expectations. Enjoy your new car, and we look forward to assisting you again in the future!

November 02, 2024

I was a first time online buyer and my salesman Dau and Ecarone were great. Dau helped me in every step of the process without asking. I was able to get all my needs met in a very fast process. I actually More

by Serenity0613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

eCarOne responded

Thank you so much for your thoughtful review! We're thrilled to hear that Dau and the team at eCarOne made your first online car-buying experience smooth and stress-free. It's great to know that Dau was there to guide you through every step and kept things moving at your pace. We pride ourselves on providing quality service, and we’re so happy you’re pleased with your new Mercedes. Enjoy your car, and thank you for trusting eCarOne! We look forward to serving you again in the future.

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