eCarOne
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience!!! The service was excellent. They were able to meet my time constraints. They were awesome!!!! I will recommend the dealership to friends and family. Th The service was excellent. They were able to meet my time constraints. They were awesome!!!! I will recommend the dealership to friends and family. Thanks!! More
Always a pleasure I am somewhat addicted to buying upper end cars and fortunately (or unfortunately depending on perspective) Elias and the team at E Car One make my pu I am somewhat addicted to buying upper end cars and fortunately (or unfortunately depending on perspective) Elias and the team at E Car One make my purchasing of cars way too easy and fun. Elias has sold me a few cars and always treats me better than any car buying experience I have gone through. Easy....Easy...Easy. It is a pleasure to work with him and appreciate his spot on Customer First attitude...I will be back, but will enjoy the Mercedes until then. More
Easy peasy breezy! Much better experience than I had expected because buying cars sucks xxx. Trevor was so helpful and thorough, which made it all very comfortable. All Much better experience than I had expected because buying cars sucks xxx. Trevor was so helpful and thorough, which made it all very comfortable. All my questions and concerns were explained and I felt very confident about my purchase. The refreshments were killer and Trevor has this style that made me want to hang out with him on the weekends. Keep it fresh fam! Would recommend! More
Excellent customer service and fast communication I recently bought a new vehicle through ecarone, and as my first vehicle purchase I didn’t have a comparison. However, when I was dissatisfied with a I recently bought a new vehicle through ecarone, and as my first vehicle purchase I didn’t have a comparison. However, when I was dissatisfied with a minor detail on the car I reached out to my sales rep who provided a list of acceptable options to ensure my happiness as a customer. They were able to work with me and accommodate my wishes with zero hassle. Very professIonal and fast-moving dealership that makes sure their customers are happy with their purchase! I would do business with ecarone again in the future. More
eCarOne is restoring my belief to honest car dealerships Thank you Clayton! It was true pleasure to work with you. Especially as you were happy and positive even my trade in car had some unfortunate delays Thank you Clayton! It was true pleasure to work with you. Especially as you were happy and positive even my trade in car had some unfortunate delays while waiting it’s service to complete. What really won my business with you was that you didn’t pressure me to make decision to direction or the other, but provided the facts and allowed me to think in peace. My wife liked your way of helping after we were done sitting around in different cars. And I’m more than happy to bring our other car to you for further business. I have had some unpleasant experiences in few dealerships, but you along with eCarOne did a huge leap towards restoring my belief to honest car dealerships! More
Busy but Fast Great people- friendly and sincere. Awesome car selection!. The process was expedient. We had our own financing. Asked several times to consider finan Great people- friendly and sincere. Awesome car selection!. The process was expedient. We had our own financing. Asked several times to consider financing with them though. Additional warranty cost was reasonable. Overall- definitely recommend!! More
Professional, friendly and honest We had visited several BMW dealerships and a few luxury used car dealers looking for a 2019 4 series 430i. They are hard to come by. We had visited a We had visited several BMW dealerships and a few luxury used car dealers looking for a 2019 4 series 430i. They are hard to come by. We had visited a competitor, actually bought the car then voided the sale when, within a half mile of the dealer, things started to fall apart. That was after we spent six hours there, mostly because the salesperson was handling five customers at the same time. I mention all this because it was the exact opposite at E-Car. Our sales person, Alexis, was absolutely great! I've been buying cars for 50 years and I can truthfully say that she was the most informed, helpful and no pressure individual I have ever encountered in all those years. She didn't try to convince us that the world would stop on it's axis if we didn't immediately buy the car. She let us decide, answering all our questions and leaving us alone to discuss the potential purchase. The paperwork, almost always a hassle, went smoothly and efficiently. The next day, a minor problem arose and they enthusiastically fixed it.And, yes, I do mean enthusiastically. Just so you know. I am 73 years old, a former combat officer and a trial lawyer. I own my own company. I tell you this to demonstrate that I am certainly no pushover. I rarely recommend much. Not so in this case. You want a luxury used car? Go see Alexis. You won't be disappearing. More
Easy Peasy Had our third seamless experience buying a car from Ecarone. Elias was our salesman this time. We had one small glitch with a missing nav SD card. Had our third seamless experience buying a car from Ecarone. Elias was our salesman this time. We had one small glitch with a missing nav SD card. Elias made sure the card was overnighted to us. Appreciate Elias going above and beyond. He made the sale easy. More
Friendly and easy to deal with Alexis was very nice, and she was also a mini Cooper pro who showed me the ropes. I've wanted one forever. So I finally got. Hooray Alexis was very nice, and she was also a mini Cooper pro who showed me the ropes. I've wanted one forever. So I finally got. Hooray More
No hassle nor pressure They let you browse and roam around; sit and look in and under the hood; interior and trunk. No one interacts with you until you request them too. They let you browse and roam around; sit and look in and under the hood; interior and trunk. No one interacts with you until you request them too. Indoor showroom gets you out of heat. You go one line; surf inventories; compare vehicles; request a test drive. They allow you to test drive alone. This gives you freedom to feel the car and use all the knobs and dials. Once you make your decision; process is quick and easy. My dealer rep was Trevor he was easy to talk to and work with. Treated me with respect and assisted in getting everything settled fast. Good guy to get. Best yet you get to choose who to work with. More