Ahmad (Adam) Assi
Ahmad (Adam) Assi at eCarOne
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Ahmad (Adam) Assi

Client Advisor

eCarOne

4400 W Plano Pkwy
Plano, TX 75093

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4.8
166 Reviews

Dealership Experience

8 yrs, 6 mos

4.8

166 Reviews

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166 Reviews of Ahmad (Adam) Assi

April 04, 2025

Dealership Rating
Employee Rating

Easiest, most pleasant car purchase I’ve ever made. Tanner was amazing and so knowledgeable, The finance department wasn’t pushy trying to upsell. Paperwork went quickly. In and out under 2 hours. More

by Mimi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Nguyen

April 01, 2025

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Employee Rating

Great follow through, great process. Vinh Le was responsive and honest. Shipping was smooth. I live in Missouri so buying site unseen made me nervous but they sent all the videos and pi More

by dforrestatkins1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Vinh Le

March 31, 2025

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Employee Rating

Adam was very responsive to my requests and was able to work out a deal over the phone and text. I arrived at ECarOne with my new car cleaned and ready to go. I traded in my current vehicle. The whole pro More

by Z
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 25, 2025

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Adam was amazing throughout the process and very patient throughout this process, which was huge for me, especially with all the car dealerships out there. The process was quick and painless, which Adam men More

by marymoo1985
Sales Price Transparency
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Recommend Dealer
Yes

March 18, 2025

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We had an amazing experience buying our new car. The entire team made the process quick and seamless. Tanner had all the answers and went out of his way to make sure we had the best experience. Than More

by Kyleen
Sales Price Transparency
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Recommend Dealer
Yes

March 18, 2025

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Adam was very helpful finding the car I envisioned and the whole experience was smooth. More

by KHale
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Recommend Dealer
Yes

March 10, 2025

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Great service very knowledgeable took great care of me , I am the biggest dealer septic but these guys were straight and made the process very seamless . Highly recommend. Not to mention the car was well s More

by Dale.nesty.inv
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Recommend Dealer
Yes

Other Employees Tagged: Kim Tran

Mar 12, 2025

eCarOne responded

Thank you for your review! We're glad to hear that Kim and Ahmad provided you with a seamless and trustworthy experience on your Land Rover purchase at eCarOne. We understand skepticism in the car-buying process, and we’re happy they were able to earn your confidence. Enjoy your Land Rover, and we appreciate your recommendation!

March 06, 2025

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I would like to express my sincere gratitude for the exceptional experience and service I received during the purchase of my Tesla Model S. Ahmed's assistance throughout the process was invaluable. H More

by riad.maso
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Morales

Mar 12, 2025

eCarOne responded

Thank you, Riad, for your thoughtful review! We’re thrilled to hear that Ahmad and Maddie provided you with an exceptional experience during your Tesla Model S purchase. At eCarOne, we strive to go above and beyond to ensure a seamless and satisfying car-buying process. Your kind words mean a lot, and we truly appreciate your trust in us. Enjoy your Tesla Model S, and we look forward to serving you again in the future!

March 03, 2025

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Employee Rating

Feeling: disappointed, disrespected, undervalued, ignored, and more…but you get the point. It’s all on me though. I allowed my friendship and emotions to enter into a business transaction. I blame my More

by alcarter06
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mo Ozzie, Paul Adkins

Apr 09, 2025

eCarOne responded

Mr. Carter, We’re truly disappointed to read this review, especially considering the long-standing relationship we've built over the course of ten vehicle purchases. You've always been a valued client, and we’ve consistently gone above and beyond to provide the highest level of service — including white glove treatment for both you and your wife during your most recent visit. That said, we do want to set the record straight. At no point were you ignored or dismissed. In fact, we clearly communicated that we would be happy to take care of the service in question, and we asked that you return the vehicle to us so we could do just that. Instead, the vehicle was taken to an outside facility without our involvement, and a bill was later submitted to us for reimbursement — which is not how our service process works or has ever worked. As for the update you posted on 3/21/25 stating that we never contacted you — that is simply inaccurate. We’ve had multiple conversations with you regarding this matter. While we respect your decision not to expect anything further, we want to be clear that this situation did not stem from a lack of follow-through on our part, but rather a breakdown in alignment on how service would be handled. Despite this, we still value your business and the history we’ve shared. If there’s ever a time you’re open to moving forward, our door remains open. Sincerely, eCarOne Management Team

February 28, 2025

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We had a positive experience purchasing our Tesla, and everything went smoothly. Thanks to Adam. More

by rgiri2k
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ash Osman

Mar 12, 2025

eCarOne responded

Thank you for your review! We're glad to hear that you had a smooth and positive experience purchasing your Tesla with the help of Ash and Adam. At eCarOne, we strive to make the process seamless, and we appreciate your trust in us. Enjoy your Tesla, and we look forward to serving you again in the future!

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