Alejandra Padilla

Went if for a recall to make the vehicle harder to steal, they tried to buy it from me and I turned down their low-ball offer. I called to ask for the pictures they took of my vehicle, for insurance purposes they tried to buy it from me and I turned down their low-ball offer. I called to ask for the pictures they took of my vehicle, for insurance purposes, and they ghosted me. What a coincidence that my vehicle was stolen 2 days later, I doubt they did the recall work. More

by John Doe Verified Customer Verified Customer

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Downey Hyundai was very friendly and very helpful to meet my monthly payments I could afford my monthly payments I could afford More

by nahim310 Verified Customer Verified Customer

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First time at Downey Hyundai. Experience was great. Service advisor was great too. I would give a visit again! Experience was great. Service advisor was great too. I would give a visit again! More

by benseo Verified Customer Verified Customer

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Willing to work through some challenges. Polite and concern about their customer. Smiled and made me feel good about my purchase. Polite and concern about their customer. Smiled and made me feel good about my purchase. More

by Elsiebean96 Verified Customer Verified Customer

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Recall install was fine but they blasted the clear coat off the side mirror even though I specifically said to not wash it. Also service was slow so I had to get someone else at the front desk to assist me off the side mirror even though I specifically said to not wash it. Also service was slow so I had to get someone else at the front desk to assist me when my assigned person wasn’t available. Mechanic tried to take my car without even knowing what was happening to it and I hadn’t even checked in with what service to do yet. More

by Josh A. Verified Customer Verified Customer

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Awesome place staff in the service department are great I recommend to take you vehicle to the Downey location recommend to take you vehicle to the Downey location More

by ALCALAROBERTO559 Verified Customer Verified Customer

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Service was great information that was given was great part that was Damaged was under the warranty so felt that was really taken care of... part that was Damaged was under the warranty so felt that was really taken care of... More

by EDWARD.R1018 Verified Customer Verified Customer

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Don't let them work on ur car . ..they do a poor job , go somewhere else ..they do a poor job , go somewhere else More

by Steve Verified Customer Verified Customer

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The dealership was clean and professional whenever I visited for an oil change appointment last saturday visited for an oil change appointment last saturday More

by emmanuelperalta Verified Customer Verified Customer

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Your reps don’t know how to follow instructions. This is the second time I come asking for a detailed report of all of my previous recalls & they don’t print all of the pages I need. Now I have to m This is the second time I come asking for a detailed report of all of my previous recalls & they don’t print all of the pages I need. Now I have to make another appointment to ask for the same thing for the third time. More

by S.PONCE0042 Verified Customer Verified Customer

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