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Amy Petersen
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Amy Petersen
Service BDC/Customer Relation Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
44 Reviews
44 Reviews
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44 Reviews of Amy Petersen
August 16, 2024
Easy to drop off and fixed in a timely manor. So far it was good experiences. So far it was good experiences. More
by Lucy
Other Employees Tagged: Ally Aiello
April 11, 2024
AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) THAT I CAN GO ON APRIL 19th AND THEN WAS TOLD I WOULD BE CONTACTED WHERE TO GO I WAS NEVER CONTACTED I HAD TO CONTACT THEM DAY OF. IN THE CONVERSATION I WAS MADE TO FEEL THIS WAS MY FAULT. THEY THEN BLAMED TOW TRUCK COMPANY. FIRST IF YOUR GOUNG TO HELP ME DONT BLAME ANYONE ELSE. JUST TAKE RESPONSIBILITY TELL ME WHERE TO GO AND DONT EXPRRSS TO ME IT WAS SOMEONE ELSES FAULT. AS OF TODAY I STILL DO NOT HAVE ANY RESOLUTION DONT CALL ME AND PRETEND YOU CARE YOU DONT More
by Robyn
Other Employees Tagged: Ariel Szwec, Mike O'Connell, Michael Audino, Robert Baturin
April 05, 2024
Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More
by KARENPCPS
Verified CustomerOther Employees Tagged: Mike O'Connell, Robert Baturin , Allie
March 13, 2024
Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful. More
by Spokojny84
Other Employees Tagged: Ariel Szwec, Mike Baker, Eliot Pergricht, Mike O'Connell, Samantha Edwards, Chris Parisi, Amin Aminipanah , Dean Fay, Brian Poteracki
January 18, 2024
Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More
by LeeBee69
Other Employees Tagged: Chris Parisi , Dean Fay, Brian Poteracki
December 14, 2023
I have been buying cars from this dealership for many years. The service and salespeople are excellent. years. The service and salespeople are excellent. More
by AJof5
Other Employees Tagged: Mike Baker, Chris Parisi
November 28, 2023
Excellent service. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. Courteous and knowledgeable service staff. Very neat and clean facility. Well organized and made visit seamless. More
by DEEPOULOS
Other Employees Tagged: Dean Fay
October 18, 2023
Customer service was TOP NOTCH! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! More
by ryanweade
Other Employees Tagged: Chris Lahey, Mike O'Connell, Michael Audino , Brian Poteracki, Ben Shenk
September 27, 2023
Great service experience. David had me back on the road within an hour. Great job! David had me back on the road within an hour. Great job! More
by Scottdkent85
Other Employees Tagged: Mike Baker, Chris Parisi , Dean Fay, Brian Poteracki
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