Bryan Nguyen

eCarOne responded

Thank you for your wonderful review, Gary, and congratulations on your F-250 purchase! We're delighted to hear that Bryan, Ash, and the team provided you with excellent customer care from start to finish. It’s always our goal at eCarOne to make the entire process seamless and enjoyable. We truly appreciate your trust and look forward to assisting you again when it’s time for your next vehicle. Enjoy your F-250, and thank you for choosing eCarOne! 🚙✨

eCarOne responded

Thank you for your feedback. We’re glad to hear the process was fairly painless, but we regret that the add-ons and lack of detailed information left you feeling less than satisfied. At eCarOne, transparency and a seamless customer experience are top priorities, so we appreciate your input and will use it to improve how we present and explain optional protections. If you have any questions about the add-ons or need clarification, please don’t hesitate to reach out. We value your business and hope to provide an even better experience in the future. 🚗

eCarOne responded

Thank you, Victoria, for this amazing review! We're thrilled to hear that Bryan provided such a transparent, kind, and friendly experience throughout your Mercedes purchase. His professionalism and willingness to answer all your questions truly embody the eCarOne standard of service. We’re also delighted that Ash made finalizing your paperwork an enjoyable and lighthearted experience while ensuring you had all the details you needed. Your recommendation means so much to us, and we’re so thankful you chose eCarOne. Enjoy your Mercedes, and we look forward to assisting you again in the future! 🚗✨

eCarOne responded

Matt, Thank you for taking the time to share your experience! We’re thrilled to hear that your BMW purchase was smooth, stress-free, and exactly what you were looking for. At eCarOne, we take pride in offering a large selection of high-quality vehicles at competitive prices, and we’re so glad you found the perfect match. We’re especially pleased to hear how Bryan went above and beyond to assist you—from answering all your questions to keeping you updated on inventory until the right vehicle arrived. His dedication and patience truly embody the level of service we aim to provide every customer. Congratulations on your BMW, and we look forward to serving you again in the future! Best regards, The eCarOne Team

eCarOne responded

Thank you for sharing your experience! We’re thrilled to hear that Bryan was helpful and knowledgeable throughout your Tesla purchase. Providing great service and expert guidance is what we strive for, and we’re so glad you had a positive experience. Enjoy your new Tesla, and if you need anything in the future, don’t hesitate to reach out. We’re here to help! Best regards, The eCarOne Team

eCarOne responded

Tuan, Thank you for sharing your experience! We’re thrilled to hear that Bryan made your Lexus purchase such a positive experience and that the car was exactly as advertised and in great condition. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car, and we’ll be here whenever you’re ready for your next purchase! Best regards, The eCarOne Team

eCarOne responded

Thank you for your kind review, Jackie! We’re so glad to hear that Bryan’s initiative and persistence paid off, helping you find the perfect Rivian at eCarOne. Providing a smooth and seamless experience is what we aim for, and we’re delighted that you felt well taken care of. We truly appreciate your trust in us and hope you enjoy every moment with your new Rivian. Thank you for choosing eCarOne!

eCarOne responded

Thank you for your wonderful feedback! We’re so pleased to hear that you found our prices incredible and experienced excellent customer care. Bryan’s dedication to going above and beyond to ensure your satisfaction is exactly what we strive for at eCarOne. We’re grateful for your trust and hope you enjoy your new vehicle. Thank you for choosing eCarOne, and we look forward to seeing you again in the future!

eCarOne responded

Thank you for your feedback, Mark! We’re so glad to hear that your overall experience was wonderful and that you appreciated our selection and attentiveness. We sincerely apologize for the confusion regarding the pricing and dealer add-on items. We understand how important transparency is, and we’ll work to make sure pricing details are clearer for future customers. Your feedback helps us improve, and we truly appreciate you bringing this to our attention. We hope you’re enjoying your new vehicle, and we’re here to assist with anything else you may need in the future!