Byron Brisby Jr.

Bob was great. He was honest and very helpful. He was involved from beginning to the end. GO SEE Bob you will not be disappointed. everyone was great. from Bob to V He was honest and very helpful. He was involved from beginning to the end. GO SEE Bob you will not be disappointed. everyone was great. from Bob to Vince to Tom to Noha to Diane Mike Mike and John. GREAT PLACE. More

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Everyone at the dealership were helpful, organized and professional. Certainly would recommend to anyone looking to purchase a vehicle. professional. Certainly would recommend to anyone looking to purchase a vehicle. More

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It’s always a great experience at this dealership, from the sale department to the service team. This was my 3rd purchase from this dealership and 2nd with Anatoliy, he was very welcoming and patience thro the sale department to the service team. This was my 3rd purchase from this dealership and 2nd with Anatoliy, he was very welcoming and patience through the process. Bryon, the president was great as always. There is a reason why I drive past 2 other bmw dealerships within miles of me to visit this dealership, they always put the customer first. I will highly recommend them. More

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Great service , love the car wash, love my new car. Thank you . Every one was great. Thank you . Every one was great. More

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This was my best car buying experience to date. Tom Terrill is very knowledgeable and took the time to explain all the options to me. At delivery he took the time to set up my options & explain th Tom Terrill is very knowledgeable and took the time to explain all the options to me. At delivery he took the time to set up my options & explain their operation in great detail. Cathy Ferry was a pleasure to work with also. Overall it was no pressure buying experience, which I appreciate. I am looking forward to working with Diane Barry for my service needs. More

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I have been a BMW customer at this dealership for approximately 8 years, and have purchased 4 vehicles there. I had an issue with my service contract. I didn’t realize It expired a few months ago. approximately 8 years, and have purchased 4 vehicles there. I had an issue with my service contract. I didn’t realize It expired a few months ago. I had brought my car in for a brake job, and was surprised to learn my service contract had expired a few months ago. I was upset, because I wasn’t clear about the language in the contract. I was contacted by the finance manager Noha, who worked out an agreeable solution , and also extended my service plan at a fair price. I appreciate her taking the initiative and contacting me to help resolve my issue. More

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Greg and the entire Flemington location went above and beyond to accommodate all of my needs. They were professional and courteous throughout the entire process and took the time to ensure a favorable exp beyond to accommodate all of my needs. They were professional and courteous throughout the entire process and took the time to ensure a favorable experience overall More

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Thank you Anatoliy and Cathy. We love our car so much! The process was extremely easy and actually….fun! When is buying a car actually fun? It was also quite quick - we were in an We love our car so much! The process was extremely easy and actually….fun! When is buying a car actually fun? It was also quite quick - we were in and out. Byron - you have a great organization. Thank you and happy holidays! More

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The folks at Flemington BMW truly care about their customers. We recently purchased a 2021 BMW M550i and the experience was simply pleasurable. We purchased this vehicle from out of state (our first customers. We recently purchased a 2021 BMW M550i and the experience was simply pleasurable. We purchased this vehicle from out of state (our first out of state auto purchase). Obviously, not having the ability to actually view in person and drive the car prior to purchase left us feeling vulnerable. However, in a matter of a few phone calls, those concerns were transformed into confidence. I could immediately tell that customer relations, trust and communication are cornerstones of their core values. I would like to specifically recognize a few individuals for their outstanding service. Catherine Ferry, Business Manager, was absolutely amazing! I cannot think of an auto buying experience that was better than this one (and I have bought a lot of vehicles). She simply made us feel like we were her only customer. At every junction, she was there to lead us through the process and make sure we had a solid understanding of all associated details. With respect to communications, immediate responses were provided throughout the process. We utilized text, phone and FaceTime as a means to close the distance gap between our respective locations. We are truly grateful for her level of service, and would absolutely request her in the future for our auto buying needs. Michael Franks, Sales, was extremely friendly and handled several questions about the car in a timely manner. Additionally, he put us in touch with a very solid shipping company to accommodate the delivery of our vehicle (which was delivered on time and in great condition). It was immediately apparent that teamwork and a customer focused approach philosophy are core business at Flemington BMW. I want to congratulate Byron Brisby Jr, Owner, for creating an environment that affords his teammates to shine. The entire experience was absolutely seamless and we felt valued throughout the process. In the end, that’s what it’s all about. In closing, I would offer that if you are on the fence about purchasing a Flemington BMW vehicle from out of state, do not hesitate. It was completely apparent that they have a lot of experience with out of state buyers. So much so, we felt like we were there. We are grateful for the experience and truly appreciate the service. And the car…well it is an absolutely beautiful machine and we love it! More

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It is rare these days to find a car dealership that actually care about repeat customers. Most want one sale and they will worry about the next sale another day. That’s not Flemington BMW. My family h actually care about repeat customers. Most want one sale and they will worry about the next sale another day. That’s not Flemington BMW. My family has been customers of Flemington Car and Truck Country for 25 years and specifically the BMW dealership. Times have change but the Brisby family has endured. If you want to purchase a high end automobile, with no xx, no false promises, no bate and switch but just pay a reasonable amount with the best customer service in the tri state area, you have to at least go to Flemington BMW and see Gregg. More

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