Carlos Valdes
Carlos Valdes at RC Hill Mitsubishi-Ocala
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Carlos Valdes

Service

RC Hill Mitsubishi-Ocala

3550 S Pine Ave
Ocala, FL 34471

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4.9
101 Reviews

Languages Spoken

Spanish Spanish

4.9

101 Reviews

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101 Reviews of Carlos Valdes

August 18, 2024

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Employee Rating

I was super happy with this shop and both Will and Carlos, thank you guys for helping me out when I needed it the most and keeping my head up ! You guys are awesome 💗 More

by Emilygrace329
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will Roman

Aug 23, 2024

RC Hill Mitsubishi-Ocala responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with Will and Carlos. It was our pleasure to help out. If you need anything else, don’t hesitate to reach out. Thanks again for your support!

June 10, 2024

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As usual, the Service Department goes above and beyond for their customers. I have never had such an amazingly great service experience ANYWHERE else!!! I feel that they actually care about their custome More

by Carl/Jutta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman , Anthony Walsh

Jun 13, 2024

RC Hill Mitsubishi-Ocala responded

Thank you so much for your glowing review! We're thrilled to hear that you consistently have such positive experiences with our Service Department. Anthony, Will, and Carlos will be delighted to know they made a great impression. We look forward to your visits and appreciate your loyalty to RC Hill Mitsubishi Ocala! Safe travels in your Outlander!

October 19, 2023

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Everyone was friendly, helpful, interested in what I was looking for and willing to help me achieve my goals. Most car dealerships I would not consider using for car service but I will go here. Service depa More

by Dana
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Recommend Dealer
Yes

Other Employees Tagged: Scott Laney, Jacob Hill

Oct 21, 2023

RC Hill Mitsubishi-Ocala responded

We're truly touched by your wonderful feedback! 😊 It warms our hearts to know you felt our team's friendly and helpful spirit, and we're excited to be your go-to for car service. Our service department is always here to assist you, so feel free to reach out whenever you need us. Safe travels and see you soon!

September 18, 2023

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Scott helped us purchase our used truck. He was very helpful and friendly. The finance and service teams were also great to work with. More

by Vivian
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Recommend Dealer
Yes
Sep 18, 2023

Vivian responded

Thanks!

August 08, 2023

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This dealership is top notch. The entire crew from sales to services and everyone in between. They’re always so helpful. And they truly care about their customers. You will never More

by daniella
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

Aug 11, 2023

RC Hill Mitsubishi-Ocala responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team here at RC Hill Mitsubishi Ocala. It's our commitment to provide top-notch service and genuine care to all our customers, from sales to services and beyond. We truly value your trust and look forward to serving you again in the future. Drive safely and remember, we're here for you whenever you need us!

July 06, 2023

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RC Hill always provides professional, quality service. I can depend on them to repair and maintain my car. More

by driapen
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill

Jul 13, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your positive experience with RC Hill Mitsubishi Ocala! We greatly appreciate your trust in our dealership and our commitment to providing professional and quality service. We're glad to be your go-to place for car repairs and maintenance. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!

July 05, 2023

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Once again, I am not surprised by the service At RC Hill Mitsubishi. Great service & friendly people.. Let's go Brandon! More

by josephcaruso
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

Jul 07, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team at RC Hill Mitsubishi Ocala. Providing excellent service and friendly assistance is always our top priority. We appreciate your support, and we look forward to serving you again in the future!

July 02, 2023

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Excellent customer service. Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change. More

by becky100_valle
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill

Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for your kind review of our dealership! We appreciate your positive feedback regarding our excellent customer service, trustworthiness, and clear explanation of services needed. We apologize for any inconvenience caused by the long waiting time for an oil change. We understand your concern and will work towards improving our efficiency to minimize waiting times in the future. We value your business and look forward to serving you again soon. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

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Employee Rating

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.

Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

Dealership Rating
Employee Rating

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.

Jul 04, 2023

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.

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