Charles Pollard
Charles Pollard at Dallas Lease Returns
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Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
78 Reviews

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English English

5.0

78 Reviews

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78 Reviews of Charles Pollard

February 22, 2025

Dealership Rating
Employee Rating

This was a really good experience overall. Brandon Desoto is the best salesman we have encountered in DFW! Super friendly and a thorough communicator. Everyone we met was genuinely nice and he More

by aytstty123
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Feb 23, 2025

Dallas Lease Returns responded

Thank you for your kind words for Brandon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

February 20, 2025

Dealership Rating
Employee Rating

Had the pleasure of working with Charlie Pollard. Was sold on a truck and he called me before I came up to get it letting me know he was refusing to sell it. He found issues and could not sell it in More

by Marshall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 20, 2025

Dallas Lease Returns responded

Marshall, It's fantastic to hear that Charlie provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

January 28, 2025

Dealership Rating
Employee Rating

Everyone was very kind and sympathetic to my situation and I am very grateful to the whole team More

by Denise San Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Dallas Lease Returns responded

Hi Denise: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

Jan 28, 2025

Denise San Miguel responded

Well you would definitely send any friends and family that may need or want a new vehicle for what ever reason. Charles Pollard , definitely made sure I was not left a foot . Okay, send Thank you Denise San Miguel

January 25, 2025

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Employee Rating

Charles P was so great! He answered every question I had, followed up our trip the day after from traveling to Dallas. Sent the vehicle out for inspection and gave us every More

by Albert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Albert, please do not hesitate to let us know. We are always happy to help!

January 21, 2025

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Employee Rating

Very great service and experience will definitely be back to buy another vehicle one in the market for another More

by matthew.fernandez04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, Matthew, and for taking the time to leave us this wonderful feedback!

January 17, 2025

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Employee Rating

This was my first experience buying a car from out of state. Charlie and the team we’re great to work with. The follow up was amazing and even arranged for transport. Very pleased with the purchase proce More

by Charlieperez9670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Dallas Lease Returns responded

Charlie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

December 31, 2024

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Employee Rating

Charlie was awesome. I liked working with this dealership because the salesman is also the backend and arranges for delivery. Very pleasant experience. More

by Charlieperez9670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

December 08, 2024

Dealership Rating
Employee Rating

I inquired online about a vehicle, and Mr. Pollard followed up with me. In short order we made a deal. Charlie’s honesty and candor was refreshing. My experience could not have been better. I’ More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Brockway, Angelica Mitchell , Reese

Dec 08, 2024

Dallas Lease Returns responded

Hi David: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2024

Dealership Rating
Employee Rating

Charlie was a great salesmen. Very polite and efficient. I like how the dealership holds the vehicle for a fee. Definitely will recommend this dealership. More

by Janyce.watson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Dallas Lease Returns responded

Hi Janyce: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

November 26, 2024

Dealership Rating
Employee Rating

Without a doubt, the best experience we have had buying a car. No beating around the bush. No time wasted and quick as possible purchase with no red tape or surprises. More

by pwatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

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