Charles Pollard
Charles Pollard at Dallas Lease Returns
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Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
88 Reviews

Languages Spoken

English English

5.0

88 Reviews

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88 Reviews of Charles Pollard

March 31, 2025

Dealership Rating
Employee Rating

Brandon De Soto, and Dallas Lease returns were very informative and helped get me the car I wanted ASAP! More

by DanielR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 31, 2025

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2025

Dealership Rating
Employee Rating

Charlie was very responsive and hands on the whole experience. He made my experience very comfortable without a lot of hassle More

by imagewithkristi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2025

Dealership Rating
Employee Rating

Brandon is a very knowledgeable and professional salesperson. He is always available, kind, and willing to go the extra mile for his customers. More

by Otto.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 28, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 28, 2025

Dealership Rating
Employee Rating

Brandon is very informative and helpful without being pushy. I would buy a car from him. More

by motto1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 28, 2025

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 17, 2025

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Employee Rating

It was a fast process and the staff made sure I got a good deal. More

by Everardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

Mar 18, 2025

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Chris, Charles, and our team. We're glad to hear we delivered such a great experience!

March 17, 2025

Dealership Rating
Employee Rating

They were honest, upfront, and made the entire process of purchasing a vehicle smooth. They don’t hold you hostage and don’t pressure you into making decisions that you are uncomfortable making. More

by jonathan.frazier18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

Dallas Lease Returns responded

Jonathan, Thank you so much for your excellent review! We are so glad that Charles and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 14, 2025

Dealership Rating
Employee Rating

After having visited several dealerships in the Metroplex, we were blessed to finally find one that really made us feel comfortable from the moment we walked through the doors. Brandon Desoto has a More

by laurenmena25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 16, 2025

Dallas Lease Returns responded

It's great to hear that you had such a positive experience, Lauren. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 08, 2025

Dealership Rating
Employee Rating

Brandon and Charles helped me get my new truck. They are very friendly and helpful make things easy. More

by Raulalexbernal7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon De Soto

Mar 09, 2025

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

March 05, 2025

Dealership Rating
Employee Rating

Everyone was extremely friendly and courteous and the dealership itself was very clean. Charlie went out of his way to make my wife and I feel comfortable and made the process of buying the vehicle smoo More

by nicolas.chapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Dallas Lease Returns responded

Nicolas, at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Charlie, and it was a pleasure having you at the dealership. We appreciate your review!

March 03, 2025

Dealership Rating
Employee Rating

My dealer was very helpful and understanding with my purchase. The follow up was a great service as well. More

by berrybj93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji

Mar 04, 2025

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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