Cory Lockman

The time it took for my car to get an oil change and to go through the Naples Advantage was disappointing to say the least. It took them over 8 hours for this to be completed. Along with the Naples Advanta go through the Naples Advantage was disappointing to say the least. It took them over 8 hours for this to be completed. Along with the Naples Advantage, I asked them to take a look at my driver side window, that seemed to be malfunctioning and above my driver side front tire, the cloth frame was missing a plastic nut to hold it in place. Neither of those items were addressed. When I picked up my car, I asked them about the nut, and no one knew what I was talking about. They ended up telling me the nut needed to be ordered, and I would get a call within the next few days to have it put in. This was on August 26th and it is September 18th, still no call. Also, the driver side window was not fixed and it still malfunctions. I am not happy with my experience taking my brand new car here for the first time, and will likely never bring it back. I do not even know what the Naples Advantage offers, but my car looked the same as it did when I dropped it off. I also am still waiting on a reimbursement for over $40 for fuel I put in a loaner when I first bought my car; almost one year ago! I also had to use an Uber to get to work, and back to pick up my car, because they said their driver was just not available for me either time. Sad experience with this Group! Very disappointed, and will not recommend. More

by Amy Riccio, LCAM Verified Customer Verified Customer

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Not a good experience. Was a virtual buy as this was the jeep I found and loved online! Communication is horrible. Sold me the jeep with warped rotors and was shown proof b Was a virtual buy as this was the jeep I found and loved online! Communication is horrible. Sold me the jeep with warped rotors and was shown proof but saying they aren’t warped. This is unsafe to drive! They did not reprogram the radio and going back and forth me on that also. They said all title and tag/registration was completed through the same but I still almost $800. They don’t get back with you! You have to call and call and get no where. More

by crystalhurt98 Verified Customer Verified Customer

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Needed a new vehicle, Angelo provided great help through the process. Would definitely buy from this dealership again. Nice people and simple process the process. Would definitely buy from this dealership again. Nice people and simple process More

by SPETERSON6 Verified Customer Verified Customer

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Joe was great to work with. He was very professional and answered all of my questions. This the 9 or 10th car I have bought from this dealership. AlwYs has been a good experienc He was very professional and answered all of my questions. This the 9 or 10th car I have bought from this dealership. AlwYs has been a good experience. Thanks Joe Cali! More

by sandclan1 Verified Customer Verified Customer

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The whole car buying experience was easy and pleasant. Bill, Nalalia and Cory all were excellent Bill, Nalalia and Cory all were excellent More

by arthurhofmann Verified Customer Verified Customer

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Everyone there was amazing! So glad they were able to help me. Loved Anthony. He has so much patience. Thanks everybody! So glad they were able to help me. Loved Anthony. He has so much patience. Thanks everybody! More

by Joy Verified Customer Verified Customer

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? Already responded in previous survey everything was very acceptable in previous survey don't know what else to say very acceptable in previous survey don't know what else to say More

by warjr82 Verified Customer Verified Customer

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Paul was absolutely fantastic to work with. He exceeded all.of my expectations and got the deal done in a professional way. Would recommend him to anyone looking to buy or lease!! He exceeded all.of my expectations and got the deal done in a professional way. Would recommend him to anyone looking to buy or lease!! More

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Completely satisfied with my service and purchase of my 2004 jeep grand Cherokee summit would recommend to my friends 2004 jeep grand Cherokee summit would recommend to my friends More

by warjr82 Verified Customer Verified Customer

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Steve Barry was great to work with. He understood I was in Tampa and needed to get the deal done before arriving. Naples was hit with horrible weather during our negotiations but Steve He understood I was in Tampa and needed to get the deal done before arriving. Naples was hit with horrible weather during our negotiations but Steve still made everything work smooth and the process closed without issues! More

by sknightly Verified Customer Verified Customer

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