Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
360 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

360 Reviews

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Dealership Experience

4 yrs, 7 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

360 Reviews of Crystal Thompson

April 25, 2025

Dealership Rating
Employee Rating

Dealt with this group for years,the whole family,Great people service and sales department More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Josh Howard, Angelia Caronia , Shane

Apr 28, 2025

Toyota of Cleveland responded

Bill, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Toyota of Cleveland Team

April 19, 2025

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Excellent service, friendly staff, smooth buying process—highly recommend this dealership for your next vehicle! More

by Brooksgibson
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Recommend Dealer
Yes
Apr 21, 2025

Toyota of Cleveland responded

Thank you for recommending Toyota of Cleveland! We're delighted to hear that our team provided excellent service and a smooth experience. Enjoy your new vehicle!

April 19, 2025

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I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More

by nmann78
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Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Logan Maddox

Apr 21, 2025

Toyota of Cleveland responded

Thank you for your continued support and recommendation! We're delighted to hear that you've had great experiences with us at Toyota of Cleveland and we look forward to seeing you again in the future!

April 14, 2025

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

April 14, 2025

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Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway More

by Lexijo
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Recommend Dealer
Yes

Other Employees Tagged: Alfred Odister, Alfred Odister

Apr 14, 2025

Toyota of Cleveland responded

Lexijo, we're delighted to hear that Alfred made your first car purchase such a memorable experience at Toyota of Cleveland! It's fantastic that his energy and honesty helped you find the perfect vehicle. Safe travels in your dream car!

April 13, 2025

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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making More

by wavans2009
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Recommend Dealer
Yes
Apr 14, 2025

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Kenny, and Crystal made each purchase feel special. We appreciate your loyalty and look forward to serving you again in the future!

April 04, 2025

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I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th More

by Donalosi
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Ratledge, Caleb Lewis , Monte Burney

Apr 07, 2025

Toyota of Cleveland responded

Donalosi, thank you for your continued support and kind words about Toyota of Cleveland! We're delighted to hear that our customer service and service department have consistently met your expectations. Looking forward to serving you again in the future!

March 30, 2025

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Austin was very friendly, helpful, answered all my questions, and really patient as I was undecided between a sedan or SUV. More

by Nancy
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Recommend Dealer
Yes

Other Employees Tagged: Stockton Coffey, Austin Calfee

Apr 01, 2025

Toyota of Cleveland responded

Nancy, we're delighted to hear that Austin provided such friendly and helpful service at Toyota of Cleveland. Thank you for sharing your experience with us!

March 28, 2025

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Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service More

by Tammy Van Maanen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 28, 2025

Toyota of Cleveland responded

Tammy, we're delighted to hear that Monte’, Kevin, Tyler, Amanda and the rest of our Toyota of Cleveland team provided you with such exceptional service! Thank you for your loyalty and kind words.

Mar 28, 2025

Tammy Van Maanen responded

You guys are awesome! We’ve never used a dealership to buy a car. Now we’ll never use anyone but yall!!!

March 27, 2025

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I just bought my third Tundra this week. Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! More

by Darylheald
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Austin Calfee

Mar 27, 2025

Toyota of Cleveland responded

Darylheald, thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Monte, Crystal, and Austin made your third Tundra purchase a great experience. Enjoy the new truck!

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