Dave Penny
Dave Penny at Smith Motor Sales of Haverhill Inc
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Dave Penny

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
618 Reviews
4.9

618 Reviews

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618 Reviews of Dave Penny

June 12, 2024

Dealership Rating
Employee Rating

Very helpful and concerned about my problem. Wes took care of everything and when I returned my loaner car Nick was awesome. More

by LINDA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Smith Motor Sales of Haverhill Inc responded

Linda, We are very happy to hear Wes and Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2024

Dealership Rating
Employee Rating

Although Robert was extremely helpful, the time it took to xxxxx the work needed too 3 days. But I would use them again. Very friendly! More

by LTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger , Robert

Jun 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Robert and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2024

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Employee Rating

Scheduled a warranty correction. The work was completed within a day. The car is running excellent and I am satisfied. More

by WBNORTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2024

Dealership Rating
Employee Rating

Fast service for “stuck” alarm on my 2017 E300. Add major Warranty service on engine light indicator source two days ago. Thought the alarm was related to that service, but technician indicated th More

by JIM.KISTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Smith Motor Sales of Haverhill Inc responded

Jim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 25, 2024

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Employee Rating

Dealership was courteous and friendly. No high pressure sales process. Pleasurable experience overall. I would definitely recommend this dealership to friends. Chris Watson was exceptional More

by STACK.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2024

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Employee Rating

On time and very cordial. The team in service are are great guys and friendly. More

by JFCIII52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger

May 29, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2024

Dealership Rating
Employee Rating

The absolute best place to deal with very professional and courteous always willing to help with all automotive needs More

by WWINSHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team and look forward to working with you again.

May 04, 2024

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Employee Rating

It is my second time for service . They are awsome. I will recommend them to my friends and family .we have 4 Mercedes between me and my brother. Thank you More

by rizkallahmilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 30, 2024

Dealership Rating
Employee Rating

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

April 09, 2024

Dealership Rating
Employee Rating

Excellent customer service. I bought my car there and I have my car serviced there too More

by DMUNGAI123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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