Check out Deanndra Mathes's reviews on DealerRater

September 18, 2024

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Dean runs an excellent, capable, well-trained, courteous and efficient shop. I have now driven two Hondas for a total of eight years, and Frank Brown Service has been satisfactory-PLUS, and efficient shop. I have now driven two Hondas for a total of eight years, and Frank Brown Service has been satisfactory-PLUS, More

by Irpic

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Dean in service

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Sep 19, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

September 16, 2024

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Good communication, negotiation, and honesty. They were able to deliver to Amarillo the next day. Deanndra was very excellent to work with and patient with me. They were able to deliver to Amarillo the next day. Deanndra was very excellent to work with and patient with me. More

by bsho1125

Verified Customer

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Recommend Dealer

Yes

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Sep 17, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 16, 2024

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The dealership is overall great but there was many hours delay with getting paperwork finalized. Completely understand it takes time but it was overly long. delay with getting paperwork finalized. Completely understand it takes time but it was overly long. More

by Nicolasa

Verified Customer

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Recommend Dealer

Yes

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Sep 17, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 03, 2024

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Mike Brown worked with me every step of the way. I appreciated his help and love my new car! I appreciated his help and love my new car! More

by Marjorie

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Mike Brown

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Sep 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 27, 2024

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Me gusta el servicio de este lugar. Muy amables y atentos y muy buen servicio y precio. Lo recomiendo. Muy amables y atentos y muy buen servicio y precio. Lo recomiendo. More

by alenayha3

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, David Hendrix, Jack Gilvin, Brian Cole, Ramon Constancio, Norma Ramirez, Robby Phillips

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Aug 30, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

August 26, 2024

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Straight to the point and no B. S. had my guard up due to a bad experience and immediately was at ease S. had my guard up due to a bad experience and immediately was at ease More

by Jmata8_86

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Recommend Dealer

Yes

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Aug 27, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 21, 2024

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Great service ,sales staff is amazing and great prices on honda gmcs and pre owned on honda gmcs and pre owned More

by deanndra.mathes

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 06, 2024

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Employee Rating

Deanndra went above and beyond to help us purchase our truck. This is the second vehicle we have bought from her this year. She makes the buying process very easy! truck. This is the second vehicle we have bought from her this year. She makes the buying process very easy! More

by traceyj23

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Recommend Dealer

Yes

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Aug 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 27, 2024

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Deanndra Mathes was phenomenal! This is my second time purchasing from here and she made it VERY easy! Couldn't be any happier with our purchase! This is my second time purchasing from here and she made it VERY easy! Couldn't be any happier with our purchase! More

by Abraham Villarreal

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Recommend Dealer

Yes

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Jul 29, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 23, 2024

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Deanndra was very knowledgeable and helpful on the new Honda Pilot features and with the trade we made. I would recommend her for your new car needs. Honda Pilot features and with the trade we made. I would recommend her for your new car needs. More

by adt4968

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Trade-in Experience

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Recommend Dealer

Yes

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Jul 24, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda