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Donald Hutchins
Donald Hutchins at Mercedes-Benz of the Woodlands
Refer Me

Donald Hutchins

Service Drive Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
162 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

24 yrs, 2 mos

5.0

162 Reviews

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162 Reviews of Donald Hutchins

June 01, 2024

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Employee Rating

This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

by TexitNow.org
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Steven Davis

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Jun 03, 2024

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with MBOTW! Thank you for making the drive to visit us. We truly appreciate your loyalty and are honored to be your go-to choice for service. We look forward to serving you again in the future.

May 10, 2024

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Employee Rating

Excellent service and customer service as always! ! I highly recommend Mercedes Benz of the Woodlands for sales and service!! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mike Lange

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May 13, 2024

Mercedes-Benz of the Woodlands responded

Bea, thank you so much for your kind words and recommendation! We are thrilled to hear that you had an excellent experience with our team at Mercedes Benz of the Woodlands. We appreciate your support and look forward to serving you again in the future!

April 23, 2024

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Thank for the wonderful customer service. Juan expedited our service as we have a child in a wheelchair and our Sprinter is our only means of transportation. Adding an accessible loaner to yo More

by BWhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Juan Renteria

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Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Bonnie, we are thrilled to hear about your positive experience with Juan and the exceptional customer service you received at Mercedes Benz of The Woodlands. Your feedback is invaluable to us, and we will certainly take your suggestion for an accessible loaner into consideration for future improvements. Thank you for your continued confidence in us!

April 19, 2024

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John and his team recently went the extra mile in servicing my car, from working with me on completing repairs while I was out of the country, to helping my wife coordinate the return of my car and l More

by Christie Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Watkins

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Apr 24, 2024

Mercedes-Benz of the Woodlands responded

Christie, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that John and our team were able to provide you with exceptional service, even when you were out of the country. We truly appreciate your recommendation to your friends and we look forward serving you again.

February 15, 2024

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very good services. I love to have the service for my vehicle here than another dealership. I will recommend this dealership to my friend. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Nic Botusan, Mark Escobar, Mike Lange, Richard Metodiev, Justin Johnson, Fred Gallucci , Steven Davis , Gaston Reyes

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Feb 16, 2024

Mercedes-Benz of the Woodlands responded

Hi mtl87323, thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our services and that you would recommend us to your friends. We appreciate your support and look forward to serving you again in the future!

February 02, 2024

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Employee Rating

Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. More

by Judylovesbeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

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Feb 05, 2024

Mercedes-Benz of the Woodlands responded

Hi Judy, thank you for your review! We're thrilled to hear that our advisors have provided excellent service and support throughout the years. We appreciate your loyalty and look forward to continuing to assist you in the future.

December 12, 2023

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Employee Rating

very good service. Prefer to have the service here. That's why I am an old client. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Steven Davis , Gaston Reyes

Helpful 1
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Dec 13, 2023

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

November 28, 2023

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Employee Rating

Best dealership in Texas. They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne More

by MPG
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Steven Davis , Gaston Reyes

Helpful 1
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Nov 29, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

October 08, 2023

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Employee Rating

From sales to Service, everyone employee at Woodlands Mercedes are great and wonderful.! 5 + Stars More

by rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Richard Metodiev

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October 05, 2023

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Employee Rating

excellent service. quick shuttle service. friendly staff. amneties are good. overall quality is excellent and satisfactory. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Steven Davis , Gaston Reyes

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