Eddy Mohammad

Used to love this dealer until they changed mangmnt Bought many cars & trucks from them and will never return! Bought my Ram in for service the Servc tech finally approached me ( his name is Ken) final Bought many cars & trucks from them and will never return! Bought my Ram in for service the Servc tech finally approached me ( his name is Ken) finally talked to me after 30 min . Very rude no "welcome sir" . He tells me he will call me once they know whats up . I said let me know asap so I can rent a car ( Mind you its there for the 3rd time for the same issue which is under warranty ) So at 9:30 am I leave now its 4:30 pm no call So I call in and Im told the Truck was ready at noon and the tech Ken left at 4 pm . I ask why no one called me and the response is HUH ? I don't know I come in and they charge me $200 bucks for Warrnty covered Items I call the service Manger Mark Szydo ? He is like sorry I will give you a free oil change ..Im like really for all this trouble . I came in and sat across from Mark he knows the trouble they put me through no apology ...So Napelton is now Nopelton Left many msgs to mangmnt no return calls Terrible dishonest dealership Buyer beware stay away from them trust me you will thank me later More

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Horrible team! I purchased a car from them Oct.7 the check engine light came on a week later! They have been trying to fix the car since! They have tried 5 times! I purchased a car from them Oct.7 the check engine light came on a week later! They have been trying to fix the car since! They have tried 5 times! Staff is not helpful at all! No idea when it will be ready. Management is very rude! Stay away from this dealership! More

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The district. manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call them. Don't fall for the sub par work jobs, they know that there employees were scamming and using money for parts paid for going to Auto zone. Don't deal with con artists. I've filed a complaint with the Attorney General to investigate this dealership. More

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Thinking about buying a used auto. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. ..just shopping around for now,comparing prices.I have a 2020 MKZ in mind. More

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