Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
37 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

5.0

37 Reviews

Write a Review

37 Reviews of Gaston Reyes

June 15, 2024

Dealership Rating
Employee Rating

The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More

by sheritta32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 18, 2024

Mercedes-Benz of the Woodlands responded

Hi Sheritta, thank you so much for the positive feedback! We're thrilled to hear that Gaston provided you with amazing service at Mercedes Benz Of The Woodlands. We appreciate your recommendation and look forward to serving you again in the future.

June 02, 2024

Dealership Rating
Employee Rating

Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful More

by Mick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 03, 2024

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience, Mick! We're thrilled to hear that Gaston provided exceptional service during your visits. Our team at Mercedes Benz of the Woodlands appreciates your loyalty and we look forward to serving you again in the future.

May 16, 2024

Dealership Rating
Employee Rating

Gaston is the most helpful, knowledgable, and fair service advisor we have ever worked with. More

by WoodlandsSunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Mahamane Toure

Helpful
Report | Print
May 17, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much, WoodlandsSunny, for your kind words about Gaston! We are thrilled to hear that he provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

May 10, 2024

Dealership Rating
Employee Rating

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Vanessa Stephens

Helpful
Report | Print
May 13, 2024

Mercedes-Benz of the Woodlands responded

Debtfree2, thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Providing professional service and great customer care is our top priority, and we are glad that you noticed our efforts. We look forward to serving you again soon!

May 09, 2024

Dealership Rating
Employee Rating

timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on More

by charles. luther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fezan Uddin

Helpful
Report | Print
May 10, 2024

Mercedes-Benz of the Woodlands responded

Hi Charles, thank you for your kind words and 5-star review! We are thrilled to hear that you had a great experience with our maintenance team and sales rep. It's our goal to keep you informed and provide excellent service. We look forward to serving you again in the future.

May 04, 2024

Dealership Rating
Employee Rating

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Osawa

Helpful
Report | Print
May 06, 2024

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 02, 2024

Dealership Rating
Employee Rating

Low key - really helped me with buying my car - bought two cars from him - never openly tried to sell me a car More

by chofer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan , BB. Jeremy

Helpful
Report | Print
May 03, 2024

Mercedes-Benz of the Woodlands responded

Hi chofer73, thank you for taking the time to share your positive experience with us! We're thrilled to hear that we could assist you in purchasing your cars without any pressure. We appreciate your repeat business and look forward to serving you again in the future.

April 26, 2024

Dealership Rating
Employee Rating

Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Billbrengel, thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the personal touch and loaner vehicle. Your satisfaction is our top priority and we look forward to serving you again in the future.

April 26, 2024

Dealership Rating
Employee Rating

I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Walding, Ashley Mahana, Martin Korn, Fred Gallucci , Jacob Abernathy

Helpful
Report | Print
Apr 29, 2024

Mercedes-Benz of the Woodlands responded

Alex, thank you so much for your kind words! We are thrilled to hear that our service department has provided you with exceptional care for your car over the years. We truly value your loyalty and look forward to continuing to serve you in the future.

March 28, 2024

Dealership Rating
Employee Rating

Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent More

by pauliephillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Nic Botusan, Martin Korn, Fred Gallucci

Helpful
Report | Print
Mar 29, 2024

Mercedes-Benz of the Woodlands responded

Hi Paulie, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with us. We look forward to serving you again in the future!

1
2
...
4

Dealership Inventory (385 Vehicles)

new 2023 Mercedes-Benz EQS car, priced at $119,320
2023 Mercedes-Benz EQS
new
Blue exterior
1-Speed Automatic
4MATIC®
$119,320
View Details
new 2023 Mercedes-Benz EQB car, priced at $63,865
2023 Mercedes-Benz EQB
new
White exterior
1-Speed Automatic
4MATIC®
$63,865
View Details
new 2023 Mercedes-Benz EQB car, priced at $63,075
2023 Mercedes-Benz EQB
new
Black exterior
1-Speed Automatic
4MATIC®
$63,075
View Details
new 2023 Mercedes-Benz Sprinter 3500 car, priced at $53,366
2023 Mercedes-Benz Sprinter 3500
new
White exterior
9-Speed Automatic
RWD
$53,366
View Details
new 2023 Mercedes-Benz EQB car, priced at $61,550
2023 Mercedes-Benz EQB
new
White exterior
1-Speed Automatic
4MATIC®
$61,550
View Details
2023 Mercedes-Benz Sprinter 4500
new
White exterior
9-Speed Automatic
RWD
$58,221
View Details
View All Inventory