Gilbert Guerrero
Gilbert Guerrero at Toyota of Cedar Park
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Gilbert Guerrero

Express Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Gilbert Guerrero

July 16, 2024

Dealership Rating
Employee Rating

I would definitely come back and have my vehicle serviced here, Gilbert Guerrero answered all my questions and has great customer service skills More

by jquintinsky97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Toyota of Cedar Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 22, 2024

Dealership Rating
Employee Rating

They are were friendly and finished the work in a timely fashion while keeping me informed with each step. More

by Shannon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zsolt Lengyel

May 29, 2024

Toyota of Cedar Park responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Cedar Park, we look forward to having you as a valued customer for many years to come!

May 09, 2024

Dealership Rating
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I drive 40 miles to this dealership because they are infinitely better than everyone else at everything they do, and its been 100 percent worth it so far. More

by Bernardo
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Hebert

May 10, 2024

Toyota of Cedar Park responded

Thank you so much, Bernardo, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Cedar Park to be a positive one. Please don't hesitate to reach out if you need anything else.

April 20, 2024

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Great service, friendly people, is my favorite dealership they always explain everything about my car needs. More

by nancyleticia39
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Toyota of Cedar Park responded

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad we were able to help, Nancy, and we hope to see you again!

April 18, 2024

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Upon entering the dealership, you immediately realize it’s a different kind of place. Everyone smiles, and any staff member who crosses your path greets you and asks if you have been taken care of. Their More

by Violinandbooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trisha Williams

Apr 18, 2024

Toyota of Cedar Park responded

Thank you for taking the time to share your thoughts on working with Trisha and our team. We're glad to hear we delivered such a great experience!

April 01, 2024

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Employee Rating

Routine maintenance made easy with this dealership. Gilbert Guerrero was extremely helpful and friendly in assisting me. More

by A Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Toyota of Cedar Park responded

We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2024

Dealership Rating
Employee Rating

I was surprised how reasonable the oil changes was compared to the other places. The service was fast and I was out of there early and was explained everything that was done. More

by Mj
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2024

Toyota of Cedar Park responded

Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2024

Dealership Rating
Employee Rating

If you go to Toyota Cedar Park, especially Mr. Guerrero was so genuinely helpful, knowledgeable and accommodating. He explained me everything about the services that my car needed, I don’t know an More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

January 25, 2024

Dealership Rating
Employee Rating

Staff friendly, service was timely, everyone courteous and helpful. Inspection was thorough and I enjoyed seeing the video by the technician. More

by Captexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to our service team! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced!

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