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Harold Dean
Harold Dean at Orr Chevrolet of Fort Smith
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Harold Dean

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Harold Dean

November 02, 2024

Dealership Rating
Employee Rating

What can I say? Everything was perfect and all the people are they were great individuals. More

by phillip5515
Recommend Dealer
Yes

Other Employees Tagged: Don Corbit

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Nov 07, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for the kind words Phillip! We appreciate you taking the time to share a few words about our dealership! We look forward to working with you again in the future!

October 30, 2024

Dealership Rating
Employee Rating

Service was great,a nd i didn't have to wait too long. Customer service was very friendly. More

by DREA2004
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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October 27, 2024

Dealership Rating
Employee Rating

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Woman cashier

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Oct 29, 2024

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 27, 2024

Dealership Rating
Employee Rating

I've always had a great experience with ORR. Thay are very easy to work with and courteous. More

by alx7white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Borges, Mary McClain, Don Corbit, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier

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Oct 29, 2024

Orr Chevrolet of Fort Smith responded

We are so thankful for your kind words. We appreciate your business and look forward to continuing to earn your business in the future.

October 16, 2024

Dealership Rating
Employee Rating

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

October 13, 2024

Dealership Rating
Employee Rating

Thanks so much. We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! More

by SKYBLAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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Oct 14, 2024

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received quick and transparent service! Thank you for choosing us and we look forward to working with you again in the future!

October 12, 2024

Dealership Rating
Employee Rating

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain , David Weyrick

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Oct 14, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

October 06, 2024

Dealership Rating
Employee Rating

Great service quick only thing I didn't like is when I used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card More

by lesismore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Orr Chevrolet of Fort Smith responded

We are glad to hear that you had a quick service performed on your vehicle. Unfortunately, with the rising prices of supplies, parts, and fees associated with credit cards, we had to implement a surcharge fee on credit cards. We chose this route because it does still give the consumer the option to save if they pay with cash, debit card, or check. We appreciate your business and look forward to working with you again in the future.

October 04, 2024

Dealership Rating
Employee Rating

The service department was great and the fact i have to wright fifteen words to say that is xxxxxxxx. More

by wtimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2024

Orr Chevrolet of Fort Smith responded

Thank you so much for finding those fifteen words to let us know that you had a great experience! Haha We appreciate your business and look forward to working with you again in the future!

September 30, 2024

Dealership Rating
Employee Rating

All went very well! Could not have asked for faster, better service on my truck. More

by evelynlewelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

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Oct 02, 2024

Orr Chevrolet of Fort Smith responded

Evelyn, thank you so much for taking the time to let us know how your experience went! We know you have many options when it comes to servicing your vehicle, and we are so happy you chose us! We look forward to working with you again in the future!

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