Jacob Amezola

Hello Kia Survey team, It was amazing experience to buy Kia Ev6 at Mission Viejo Kia with Louis! We have two cars in family from 4 years and we love the Kia all electric product design! We did n buy Kia Ev6 at Mission Viejo Kia with Louis! We have two cars in family from 4 years and we love the Kia all electric product design! We did not have as good experience of Kia Service at that time but still wanted to give other dealership a try when look for a new car. Since my lease was ending, we were exploring new Kia options. Before going to Mission Viejo, we went to few other dealers. The experience with other dealers created lot of disgust in new car leasing process at Kia until I met Louis at Kia of Mission Viejo. He was able to understand my requirements with proper listening. He explained possible deals with transparency. He was professional with providing win win deals. He also paid focused time during entire process. He took care of creating safe and welcoming environment. Even though first visit we did not make the final deal he worked fast and hard to find the deal that can meet us midway. We recalculated numbers multiple times and he was very patient and transparent to explain detailed math and process. He also let me verify and test drive multiple vehicles that I was interested without pushing to make final buy. Which gain back my trust in leasing at Kia. We finalized the deal, he entertained us with all the paperwork in final deal even though we were late in the evening. He also made conversations lighter and funny👌 Thank you for the great experience Louis and team! All the people who saw Kia at my place or in community places, so far have praised it with very good vibes🔮😇. Have a great week ✨ More

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Excellent sales, finance, and management at Patterson Kia, Mission Viejo. My experience was superior to any previos auto purchase experience. Jacob, Austin, and Issac answered all my questions and the Kia, Mission Viejo. My experience was superior to any previos auto purchase experience. Jacob, Austin, and Issac answered all my questions and the process was smooth and expedient. More

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I had a great experience. Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained More

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Trevor and Jacob was very quick and clarified all the doubts I had during the purchase. It was so easy to go through the buying process. doubts I had during the purchase. It was so easy to go through the buying process. More

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Jacob was super helpful. He provided thorough information, and made my car buying experience simple, and even fun! He provided thorough information, and made my car buying experience simple, and even fun! More

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Do NOT buy a car from this dealer. We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not given adequate instructions on the operation of the features.They let us drive 150 miles home with the tires inflated to twice what they should be.We called the dealership,including the manager ,Steve ,over seven times and never got a response.We are still waiting for a response for over a week. More

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The dealership was clean and well staffed and the waiting area had snacks and drinks for customers. Jacob gave was great customer service and answered all our questions. He made getting our new car a great area had snacks and drinks for customers. Jacob gave was great customer service and answered all our questions. He made getting our new car a great experience. More

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We couldn’t be happier with Patterson Mission Viejo Kia. They were straight forward and didn’t play games during negotiations. Their goal was to get me what I needed. Jacob was courteous, respectful, and d They were straight forward and didn’t play games during negotiations. Their goal was to get me what I needed. Jacob was courteous, respectful, and didn’t waste time. Excellent service. More

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My experience was enjoyable and efficient. I came In knowing what I wanted and Jacob helped me complete my purchase. I didn’t feel pressured into anything and I enjoyed my experience! I came In knowing what I wanted and Jacob helped me complete my purchase. I didn’t feel pressured into anything and I enjoyed my experience! More

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Simple, straight forward and easy! Jacob really helped make the process as smooth as possible over the phone so by the time I got to the dealer we were ready to finalize. Jacob really helped make the process as smooth as possible over the phone so by the time I got to the dealer we were ready to finalize. More

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