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Jim Hierl
Refer Me
299 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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299 Reviews of Jim Hierl
April 23, 2025
Tom Terrill is fantastic - kind, knowledgeable, and incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just one, but two test drives, sharing helpful insights about the car’s specifications along the way. The Flemington dealership is a bit of drive for us (and there's another BMW dealership in my town - just 10 minutes away!), but the extra time and effort is completely worth it. Everyone is so friendly and the service is top-notch! More
by Trisha
Other Employees Tagged: Tom Terrill, John Cavanaugh, Anatoliy Yanovskiy, Rahul Lohan
April 03, 2025
Jim Hierl in service was exceptional to work with. He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment! He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment! More
by JM89
April 02, 2025
I’ve bought 4 vehicles from this dealership over the past 20 years and have used their service department for each. Both departments are excellent! Note that I have lived 60 miles from this dealership for t 20 years and have used their service department for each. Both departments are excellent! Note that I have lived 60 miles from this dealership for the past 12 years, with at least 3 other BMW dealerships much closer to me. But the Flemington dealer has earned my loyalty. Hreat service! More
by EpiDoc
Other Employees Tagged: Tom Terrill, Laura Varga
March 27, 2025
From the first moment we walked in the door, everyone was helpful and very nice. helpful and very nice. More
by Susanprohaska23
Other Employees Tagged: Jasmine Joseph , Chris Green
March 27, 2025
From the young lady at the front desk, I believe her name was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car. More
by arku310
Other Employees Tagged: Catherine Ferry, Jasmine Joseph
February 23, 2025
Knowledgeable, friendly, professional! Everyone in the dealership makes you feel comfortable and any question you have is answered. Everyone in the dealership makes you feel comfortable and any question you have is answered. More
by Helen
Other Employees Tagged: Vince Dillon
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