Julyann Santiago
Julyann Santiago at Elder Mitsubishi - Killeen
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Julyann Santiago

F&I Manager

Elder Mitsubishi - Killeen

5000 E Central Texas Expy
Killeen, TX 76543

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5.0
184 Reviews

Hey there! My name is Julyann, which is pronounced (Julieann). A little about me, I’ve had the opportunity to work in the customer service field for over 20 years. Throughout my 20+ years of experience, I have been involved in training and development, management, and finance. I have always been determined to work the extra mile to make my customers have the best experience possible. Recently, I worked helping our civilians and service member community pursue better education and a new employment opportunity as they transitioned out to the civilian world; seeking a better future for themselves and their families. Today, I continue to assist both communities with securing a vehicle that would take care of their needs. My focus is to help you accomplish your vehicle goals, at the end of the road, your success becomes my success, and I am here every step of the way.

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

Spanish Spanish

5.0

184 Reviews

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184 Reviews of Julyann Santiago

June 18, 2024

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Employee Rating

This was my first car purchase after being in my first vehicle for 11 years. Jeremiah was extremely approachable and friendly. My Tesla Model Y purchase was non traditional to the dealership and Jeremiah More

by gledwards23
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Reinert

Jun 19, 2024

Elder Mitsubishi - Killeen responded

Hi Gledwards23, thank you for taking the time to leave a review for us at Elder Mitsubishi-Killeen. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

June 16, 2024

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Everyone was very welcoming, The sale man who assisted me work with me as best as he could. I was able to leave with a car me and my partner are happy with!!!! More

by Alexiasophia2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrick Mathis

Jun 19, 2024

Elder Mitsubishi - Killeen responded

Alexiasophia2000, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Mitsubishi-Killeen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

June 14, 2024

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Chris was very through and patient with me. He was able to get me in my first pick! More

by alamky263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

Elder Mitsubishi - Killeen responded

Hi Alamky263, thank you for taking the time to leave a review for us at Elder Mitsubishi-Killeen. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

June 12, 2024

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Very professional and trustworthy! The original car I wanted didn’t work out but James put in extra effort to make sure I got what I wanted the very next day! More

by nakiya Hanson
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Miranda, James Mathis

Jun 14, 2024

Elder Mitsubishi - Killeen responded

Nakiya Hanson, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

June 06, 2024

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Terry, James and Danny were amazing at helping us pick out our Truck! They were all very professional , patient and answered all the questions we had! We weren’t rushed or even had that feeling of being r More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Miranda, James Mathis , Terry Rogers

Jun 08, 2024

Elder Mitsubishi - Killeen responded

Hi Mark, thank you for taking the time to leave a review for us at Elder Mitsubishi-Killeen. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

June 04, 2024

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Great low pressure experience. They really listened to what we needed and made it happen. Appreciate the low pressure attitudes and space to discuss what we needed in private! More

by Jakendall2014
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Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Elder Mitsubishi - Killeen responded

Jakendall2014, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi-Killeen. We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

May 31, 2024

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2nd time buying here and Chris and the team made it just as smooth as the first time! You guys have my business for many years to come. More

by Cgrannes1
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Recommend Dealer
Yes
Jun 01, 2024

Elder Mitsubishi - Killeen responded

Hi Cgrannes1, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

May 31, 2024

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The experience at Elder was first class! Not only was Brian friendly, personable, and outgoing but he genuinely listened to what it was that we wanted and needed in a vehicle. Once inside More

by mdself1978
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Mathis

Jun 02, 2024

Elder Mitsubishi - Killeen responded

Hi Mdself1978, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

May 30, 2024

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From the moment we got to the dealership to the departure in a new Mitsubishi Mirage the service that was provided by James and the rest of the staff was outstanding. I had a peace through out the whole pro More

by Myrtle keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Elder Mitsubishi - Killeen responded

Myrtle Keller, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

May 29, 2024

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Employee Rating

It was an easy experience third car that was bought from them thank you everyone More

by Lonestar_cowgirl2698
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Gonzales

May 31, 2024

Elder Mitsubishi - Killeen responded

Lonestar_cowgirl2698, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi-Killeen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

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