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Katelyn Zapata

Overview Reviews (8) Inventory (401)

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Katelyn Zapata

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Katelyn Zapata

Finance Manager

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0

8 Reviews

Overview Reviews (8) Inventory (401)

5.0

8 Reviews

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8 Reviews of Katelyn Zapata

April 08, 2025

Dealership Rating

Employee Rating

It was the best buying car experience ever. Adam was very helpful, very concise and without surprises. From the first contact to the following up after taking delivery is was great, highly re Adam was very helpful, very concise and without surprises. From the first contact to the following up after taking delivery is was great, highly recommend. Purchased a GMC SIERRA AT4. More

by MOOSTNG

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Case

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Apr 11, 2025 -

Vernon Auto Group responded

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

February 17, 2025

Dealership Rating

Employee Rating

Chris & his team were amazing. Very thorough and courteous. Best dealership I have ever worked with. Very thorough and courteous. Best dealership I have ever worked with. More

by pdockins

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Dunson, Rodney Haston, Rodney Moore

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Feb 20, 2025 -

Vernon Auto Group responded

Hello, thank you; we appreciate your feedback! We hope to see you soon!

Feb 20, 2025 -

Vernon Auto Group responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

January 28, 2025

Dealership Rating

Employee Rating

Vernon Auto Group reps were courteous and professional. I am very pleased with the service & my new Bronco. I am very pleased with the service & my new Bronco. More

by Jo.

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Rodney Haston , Driver Marilyn

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Jan 31, 2025 -

Vernon Auto Group responded

Jo, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 31, 2025 -

Vernon Auto Group responded

We’re so happy to hear about your positive experience! Your feedback means the world to us.

December 11, 2024

Dealership Rating

Employee Rating

Steve was a great help. They made everything so easy and even delivered the vehicle to me . 5⭐️ They made everything so easy and even delivered the vehicle to me . 5⭐️ More

by Brianna Roop

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Ybarra

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Dec 14, 2024 -

Vernon Auto Group responded

Hi Brianna, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Dec 14, 2024 -

Vernon Auto Group responded

Brianna, we are so pleased you enjoyed your visit to Vernon Ford! We look forward to your next visit! Take care!

November 13, 2024

Dealership Rating

Employee Rating

Amazing customer service. Went above and beyond helping me get into a vehicle. By far the best experience I have ever had purchasing a vehicle! Went above and beyond helping me get into a vehicle. By far the best experience I have ever had purchasing a vehicle! More

by Burgealyssa36

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Wilson

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Nov 14, 2024 -

Vernon Auto Group responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Dealership Rating

Employee Rating

Derek answered any questions I had and made buying an easy process. No pressure experience. easy process. No pressure experience. More

by Mark H.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Wilson

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Nov 08, 2024 -

Vernon Auto Group responded

Mark, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 31, 2024

Dealership Rating

Employee Rating

The salesman and finace staff did amazing. The detail job on the truck was one of the worst ive ever seen. The detail job on the truck was one of the worst ive ever seen. More

by rockintservices

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Franco, David Escobedo, Morgan Chavez

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Nov 02, 2024 -

Vernon Auto Group responded

Hello, Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (940) 552-2555 at your earliest convenience.

October 24, 2024

Dealership Rating

Employee Rating

Chris Canales was awesome and very helpful! I will definitely use Vernon Auto Group again for future purchases in the future. Great folks from greeting to finance. I will definitely use Vernon Auto Group again for future purchases in the future. Great folks from greeting to finance. More

by aidadelacruz09

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Canales

Report | Print

Nov 01, 2024 -

Vernon Auto Group responded

Hi, we are so pleased you enjoyed your visit to our store! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit!

Nov 01, 2024 -

Vernon Auto Group responded

We really appreciate your positive review! We look forward to your next visit! Take care!

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