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Kris Gaerlan
Refer Me
306 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
20 yrs, 8 mos
Industry Experience
27 yrs
Employee Video
306 Reviews
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306 Reviews of Kris Gaerlan
December 19, 2024
The dealership gave me a very welcoming and trusting feeling and I will shop again. feeling and I will shop again. More
by Napleon Brewer
Other Employees Tagged: Alex Al-Khafaji, Roel Ortiz, Robert Schultz, Parveen Rajendran, Ricky Brockway, Angelica Mitchell
December 11, 2024
I had an incredible experience buying my truck with Pete Hankins! His expertise and dedication made the process smooth and enjoyable. Pete helped me find the truck of my dreams, and I couldn't be happier wi Hankins! His expertise and dedication made the process smooth and enjoyable. Pete helped me find the truck of my dreams, and I couldn't be happier with my purchase. Highly recommend working with him! More
by chris.d.stephens
Other Employees Tagged: Pete Hankins
December 03, 2024
my extended family has bought their last 7 vehicles from Chris Mikell. It’s always seamless transition. Chris Mikell. It’s always seamless transition. More
by mikefrieri
Other Employees Tagged: Alex Al-Khafaji, Chris Mikell, Blanca Benitez, Roel Ortiz, Robert Schultz, Afton Stark, Ricky Brockway
November 18, 2024
After reviewing vehicles on the website and looking into pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse invento pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse inventory. The buying process was quick and easy. Based on the quality of their inventory and the entire buying process, I can see myself returning for future vehicles. Thanks Afton! More
by mhancock
Other Employees Tagged: Afton Stark, Angelica Mitchell
November 17, 2024
Women of DFW! This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the sm This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the smartest deal without haggling or leaving you out when talking with lenders. Total transparency, zero shady deals. This dealership has been voted the best for over 10 years and it shows. The owners are involved in the day to day and super friendly. Their rate of return customers is evidence that they are transparent in their deals and they take excellent care of the customer. I will be referring all my friends to come see Alexis Garcia and the crew at Dallas Lease Returns! More
by sheriwhorton
Other Employees Tagged: Pete Hankins, Ty Jones, Alexis Garcia, Roderick Adair
November 15, 2024
Gabe was great and very knowledgeable. Process was great and dealership was a great experience Process was great and dealership was a great experience More
by cscmnt
Other Employees Tagged: Roel Ortiz, Angelica Mitchell, Gabriel Harris
November 13, 2024
I can’t say enough good things about Robert Yousef and the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our the exceptional service he provided throughout our entire transaction. Since we don’t live in Texas, Robert went above and beyond to accommodate our needs. He spent countless hours answering my questions, providing detailed photos and videos, and even FaceTiming us so we could see the truck in real-time. I’m very particular and thorough, so I had pages of questions we needed answered before we could make travel plans to purchase the truck. Robert never once acted frustrated or annoyed, despite the constant requests. If he felt that way, he certainly didn’t show it. His patience and dedication were truly impressive. What stood out the most was his honesty and transparency. Unlike many salespeople who might bend the truth, Robert was straightforward and genuinely upfront about every detail of the truck. It’s rare to encounter such integrity in a salesperson, and it made the entire process much smoother and more enjoyable. I highly recommend Robert to anyone looking to make a purchase—his customer service is unparalleled, and he truly cares about providing a positive experience. I wish there were more salesmen like him in this world. Thank you Robert! More
by CKW
Other Employees Tagged: Parveen Rajendran, Robert Yousef, Ricky Brockway, Angelica Mitchell
October 29, 2024
Fantastic service and incredible attention to detail. Pete has been amazing throughout the sale process! Pete has been amazing throughout the sale process! More
by sjg
Other Employees Tagged: Pete Hankins, Angelica Mitchell
October 26, 2024
Very clean, great people. Eric was great to work with. Many great vehicles on hand at great prices. Eric was great to work with. Many great vehicles on hand at great prices. More
by Daniel
Other Employees Tagged: Alex Al-Khafaji, Roel Ortiz, Eric Taylor, Parveen Rajendran, Ricky Brockway, Angelica Mitchell
October 25, 2024
Dallas Lease Returns is very easy with which to work. Their process is extremely streamlined. The website is accurate and the sales reps are knowledgeable and do everything possible to make the process e Their process is extremely streamlined. The website is accurate and the sales reps are knowledgeable and do everything possible to make the process easy for the customer. I highly recommend the company. More
by pscary
Other Employees Tagged: Pete Hankins
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